add workflow 天润Smart-ccc通话记录,dev
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@ -4,7 +4,7 @@
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/*Brilliance stems from wisdoms. */
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/*************Head Section**************************************************************************/
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/*Script Use: Periodically load data to :cust_call_record_info(ccc客户通话记录信息) */
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/*Create Date:2025-06-30 10:25:24 */
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/*Create Date:2025-06-30 10:54:55 */
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/*SDM Developed By: dev */
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/*SDM Developed Date: 2024-09-19 */
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/*SDM Checked By: dev */
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@ -38,7 +38,7 @@ ON COMMIT PRESERVE ROWS;
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/*****************************************************************************************************/
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INSERT INTO cust_call_record_info_agi_CUR_I (
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call_id /*通话编号*/
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call_unique_id /*通话编号*/
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,call_channel /*通话渠道*/
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,start_time /*开始时间*/
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,bridge_duration /*持续时间*/
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@ -48,9 +48,16 @@ INSERT INTO cust_call_record_info_agi_CUR_I (
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,name /*姓名*/
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,email /*邮箱*/
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,company /*公司*/
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,etl_batch_no /*作业批次号*/
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,etl_first_dt /*最初入库时间*/
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,etl_job /*作业名称*/
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,etl_proc_dt /*本次入库时间*/
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,etl_tx_dt /*作业运行时间*/
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,src_sysname /*来源系统*/
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,src_table /*来源表*/
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)
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SELECT
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coalesce(p0.unique_id,'') /*call_id*/
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coalesce(p0.unique_id,'') /*call_unique_id*/
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,'Smart CCC' /*call_channel*/
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,COALESCE(p0.start_time,TO_TIMESTAMP(:NULLDATE,'YYYYMMDD')) /*start_time*/
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,COALESCE(CAST(p0.bridge_duration AS numeric (24,3)),0) /*bridge_duration*/
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@ -65,6 +72,13 @@ SELECT
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,coalesce(p1."name",'无') /*name*/
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,coalesce(p1.email,'') /*email*/
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,coalesce(p1.company,'') /*company*/
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,0 /*etl_batch_no*/
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,TO_DATE(:TXDATE,'YYYYMMDD') /*etl_first_dt*/
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,:ETLJOB /*etl_job*/
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,current_timestamp(0) /*etl_proc_dt*/
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,TO_DATE(:TXDATE,'YYYYMMDD') /*etl_tx_dt*/
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,Substr('cust_call_ccc_record',1,3) /*src_sysname*/
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,'cust_call_ccc_record' /*src_table*/
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FROM :COMMDB.cust_call_ccc_record p0
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LEFT JOIN (select distinct on (tel) * from p30_common.d_ccc_cust_info) p1
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@ -80,7 +94,7 @@ group by 1,2,3,4,5,6,7,8,9,10
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/*****************************************************************************************************/
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INSERT INTO cust_call_record_info_agi_CUR_I (
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call_id /*通话编号*/
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call_unique_id /*通话编号*/
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,call_channel /*通话渠道*/
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,start_time /*开始时间*/
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,bridge_duration /*持续时间*/
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@ -90,9 +104,16 @@ INSERT INTO cust_call_record_info_agi_CUR_I (
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,name /*姓名*/
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,email /*邮箱*/
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,company /*公司*/
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,etl_batch_no /*作业批次号*/
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,etl_first_dt /*最初入库时间*/
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,etl_job /*作业名称*/
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,etl_proc_dt /*本次入库时间*/
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,etl_tx_dt /*作业运行时间*/
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,src_sysname /*来源系统*/
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,src_table /*来源表*/
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)
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SELECT
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COALESCE(TRIM(p0.call_id),'') /*call_id*/
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COALESCE(TRIM(p0.call_id),'') /*call_unique_id*/
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,'Udesk' /*call_channel*/
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,p0.record_time /*start_time*/
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,extract (epoch from duration::time) /*bridge_duration*/
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@ -106,6 +127,13 @@ else '其他' end /*service_group*/
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,cust /*name*/
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,'' /*email*/
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,company_name /*company*/
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,0 /*etl_batch_no*/
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,TO_DATE(:TXDATE,'YYYYMMDD') /*etl_first_dt*/
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,:ETLJOB /*etl_job*/
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,current_timestamp(0) /*etl_proc_dt*/
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,TO_DATE(:TXDATE,'YYYYMMDD') /*etl_tx_dt*/
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,Substr('t01_udesk_record',1,3) /*src_sysname*/
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,'t01_udesk_record' /*src_table*/
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FROM :PDMDB.t01_udesk_record p0
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where p0.type = '呼入' and p0.relay_number not like '%MKT%' and p0.relay_number not like '%Fluke%' and record_time ::date >='2024-01-01'
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@ -118,12 +146,12 @@ and udesk_source in ('队列: IAM','队列: SSO-TEK','队列: TSC-KEI','队列:
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/*从目标表中删除所有数据 cust_call_record_info(ccc客户通话记录信息) */
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DELETE FROM :MARTDB.cust_call_record_info
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;
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WHERE ETL_JOB=:ETLJOB;
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/*将新增数据插入到目标表 */
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;INSERT INTO :MARTDB.cust_call_record_info (
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call_id /*通话编号*/
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call_unique_id /*通话编号*/
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,call_channel /*通话渠道*/
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,start_time /*开始时间*/
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,bridge_duration /*持续时间*/
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@ -133,10 +161,17 @@ DELETE FROM :MARTDB.cust_call_record_info
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,name /*姓名*/
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,email /*邮箱*/
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,company /*公司*/
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,etl_batch_no /*作业批次号*/
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,etl_first_dt /*最初入库时间*/
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,etl_job /*作业名称*/
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,etl_proc_dt /*本次入库时间*/
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,etl_tx_dt /*作业运行时间*/
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,src_sysname /*来源系统*/
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,src_table /*来源表*/
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)
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SELECT
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P1.call_id /*通话编号*/
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P1.call_unique_id /*通话编号*/
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,P1.call_channel /*通话渠道*/
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,P1.start_time /*开始时间*/
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,P1.bridge_duration /*持续时间*/
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@ -146,6 +181,13 @@ DELETE FROM :MARTDB.cust_call_record_info
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,P1.name /*姓名*/
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,P1.email /*邮箱*/
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,P1.company /*公司*/
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,P1.etl_batch_no /*作业批次号*/
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,P1.etl_first_dt /*最初入库时间*/
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,P1.etl_job /*作业名称*/
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,P1.etl_proc_dt /*本次入库时间*/
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,P1.etl_tx_dt /*作业运行时间*/
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,P1.src_sysname /*来源系统*/
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,P1.src_table /*来源表*/
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FROM cust_call_record_info_agi_CUR_I P1
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