diff --git a/dev/workflow/TK_Cust/smart_ccc/tr_ticket_detail/S98_S_tr_ticket_detail.sql b/dev/workflow/TK_Cust/smart_ccc/tr_ticket_detail/S98_S_tr_ticket_detail.sql new file mode 100644 index 0000000..01f4055 --- /dev/null +++ b/dev/workflow/TK_Cust/smart_ccc/tr_ticket_detail/S98_S_tr_ticket_detail.sql @@ -0,0 +1,158 @@ +/*******Main Section**************************************************************************/ +\set ON_ERROR_STOP on +\set AUTOCOMMIT on +\timing on +delete from p10_sa.S98_S_tr_ticket_detail +; +insert into p10_sa.S98_S_tr_ticket_detail +( id + , workflow_id + , workflow_name + , workflow_category_id + , workflow_category_name + , topic + , level + , status + , state + , type + , creator_type + , creator_id + , creator_name + , modifier_type + , modifier_id + , modifier_name + , focus + , state_selected + , source + , end_time + , create_time + , update_time + , customer_id + , customer_name + , customer_tel + , tags + , comments + , start_form + , operation_logs + , operation_logs_new + , call_id + , close_time + , forms + , system_form + , etl_tx_dt ) + select + id + , workflow_id + , workflow_name + , workflow_category_id + , workflow_category_name + , topic + , level + , status + , state + , type + , creator_type + , creator_id + , creator_name + , modifier_type + , modifier_id + , modifier_name + , focus + , state_selected + , source + , end_time + , create_time + , update_time + , customer_id + , customer_name + , customer_tel + , tags + , comments + , start_form + , operation_logs + , operation_logs_new + , call_id + , close_time + , forms + , system_form + , etl_tx_dt + from p00_tal.S98_S_tr_ticket_detail + ; + delete from p12_sfull.S98_S_tr_ticket_detail +; +; +insert into p12_sfull.S98_S_tr_ticket_detail +( id + , workflow_id + , workflow_name + , workflow_category_id + , workflow_category_name + , topic + , level + , status + , state + , type + , creator_type + , creator_id + , creator_name + , modifier_type + , modifier_id + , modifier_name + , focus + , state_selected + , source + , end_time + , create_time + , update_time + , customer_id + , customer_name + , customer_tel + , tags + , comments + , start_form + , operation_logs + , operation_logs_new + , call_id + , close_time + , forms + , system_form + , etl_tx_dt ) + select + id + , workflow_id + , workflow_name + , workflow_category_id + , workflow_category_name + , topic + , level + , status + , state + , type + , creator_type + , creator_id + , creator_name + , modifier_type + , modifier_id + , modifier_name + , focus + , state_selected + , source + , end_time + , create_time + , update_time + , customer_id + , customer_name + , customer_tel + , tags + , comments + , start_form + , operation_logs + , operation_logs_new + , call_id + , close_time + , forms + , system_form + , etl_tx_dt + from p10_sa.S98_S_tr_ticket_detail +; +\q \ No newline at end of file diff --git a/dev/workflow/TK_Cust/smart_ccc/tr_ticket_detail/sa_foreign_tables.sql b/dev/workflow/TK_Cust/smart_ccc/tr_ticket_detail/sa_foreign_tables.sql new file mode 100644 index 0000000..d40395a --- /dev/null +++ b/dev/workflow/TK_Cust/smart_ccc/tr_ticket_detail/sa_foreign_tables.sql @@ -0,0 +1,46 @@ + +CREATE FOREIGN TABLE if not exists p00_tal.S98_S_tr_ticket_detail ( + id TEXT + , workflow_id TEXT + , workflow_name TEXT + , workflow_category_id TEXT + , workflow_category_name TEXT + , topic TEXT + , level TEXT + , status TEXT + , state TEXT + , type TEXT + , creator_type TEXT + , creator_id TEXT + , creator_name TEXT + , modifier_type TEXT + , modifier_id TEXT + , modifier_name TEXT + , focus TEXT + , state_selected TEXT + , source TEXT + , end_time TEXT + , create_time TEXT + , update_time TEXT + , customer_id TEXT + , customer_name TEXT + , customer_tel TEXT + , tags TEXT + , comments TEXT + , start_form TEXT + , operation_logs TEXT + , operation_logs_new TEXT + , call_id TEXT + , close_time TEXT + , forms TEXT + , system_form TEXT + , etl_tx_dt TIMESTAMP +) + + +SERVER pgsql_server_S98_S OPTIONS(schema_name 'data_api', table_name 'tr_ticket_detail' ); + + + + + diff --git a/dev/workflow/TK_Cust/smart_ccc/tr_ticket_detail/sa_tables.sql b/dev/workflow/TK_Cust/smart_ccc/tr_ticket_detail/sa_tables.sql new file mode 100644 index 0000000..5542e01 --- /dev/null +++ b/dev/workflow/TK_Cust/smart_ccc/tr_ticket_detail/sa_tables.sql @@ -0,0 +1,154 @@ + +create table if not exists p10_sa.S98_S_tr_ticket_detail ( + id TEXT + , workflow_id TEXT + , workflow_name TEXT + , workflow_category_id TEXT + , workflow_category_name TEXT + , topic TEXT + , level TEXT + , status TEXT + , state TEXT + , type TEXT + , creator_type TEXT + , creator_id TEXT + , creator_name TEXT + , modifier_type TEXT + , modifier_id TEXT + , modifier_name TEXT + , focus TEXT + , state_selected TEXT + , source TEXT + , end_time TEXT + , create_time TEXT + , update_time TEXT + , customer_id TEXT + , customer_name TEXT + , customer_tel TEXT + , tags TEXT + , comments TEXT + , start_form TEXT + , operation_logs TEXT + , operation_logs_new TEXT + , call_id TEXT + , close_time TEXT + , forms TEXT + , system_form TEXT + , etl_tx_dt TIMESTAMP +) ; + + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_detail.id IS '工单 ID'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_detail.workflow_id IS '工作流 ID'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_detail.workflow_name IS '工作流名称'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_detail.workflow_category_id IS '模板类别id'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_detail.workflow_category_name IS '模板类别名称'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_detail.topic IS '工单主题'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_detail.level IS '工单优先级'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_detail.status IS '工单系统状态'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_detail.state IS '自定义状态数组'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_detail.type IS '模板类型'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_detail.creator_type IS '创建人类型 '; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_detail.creator_id IS '创建人 ID'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_detail.creator_name IS '创建人名称'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_detail.modifier_type IS '修改人类型'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_detail.modifier_id IS '修改人 ID'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_detail.modifier_name IS '修改人名称'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_detail.focus IS '关注人数组集合'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_detail.state_selected IS '当前工单状态'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_detail.source IS '来源 '; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_detail.end_time IS '结束时间'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_detail.create_time IS '创建时间'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_detail.update_time IS '更新时间'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_detail.customer_id IS '客户 ID'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_detail.customer_name IS '客户名称'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_detail.customer_tel IS '客户电话'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_detail.tags IS '工单标签数组 '; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_detail.comments IS '评论人数组 '; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_detail.start_form IS '起始表单'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_detail.operation_logs IS '工单操作日志 '; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_detail.operation_logs_new IS '工单操作日志v2'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_detail.call_id IS '通话记录唯一标识'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_detail.close_time IS '关闭时间'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_detail.forms IS '历史表单'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_detail.system_form IS '工单属性表单 '; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_detail.etl_tx_dt IS ''; + +COMMENT ON TABLE p10_sa.S98_S_tr_ticket_detail IS '工单详情'; + + +create table if not exists p12_sfull.S98_S_tr_ticket_detail ( + id TEXT + , workflow_id TEXT + , workflow_name TEXT + , workflow_category_id TEXT + , workflow_category_name TEXT + , topic TEXT + , level TEXT + , status TEXT + , state TEXT + , type TEXT + , creator_type TEXT + , creator_id TEXT + , creator_name TEXT + , modifier_type TEXT + , modifier_id TEXT + , modifier_name TEXT + , focus TEXT + , state_selected TEXT + , source TEXT + , end_time TEXT + , create_time TEXT + , update_time TEXT + , customer_id TEXT + , customer_name TEXT + , customer_tel TEXT + , tags TEXT + , comments TEXT + , start_form TEXT + , operation_logs TEXT + , operation_logs_new TEXT + , call_id TEXT + , close_time TEXT + , forms TEXT + , system_form TEXT + , etl_tx_dt TIMESTAMP +) ; + + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_detail.id IS '工单 ID'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_detail.workflow_id IS '工作流 ID'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_detail.workflow_name IS '工作流名称'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_detail.workflow_category_id IS '模板类别id'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_detail.workflow_category_name IS '模板类别名称'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_detail.topic IS '工单主题'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_detail.level IS '工单优先级'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_detail.status IS '工单系统状态'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_detail.state IS '自定义状态数组'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_detail.type IS '模板类型'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_detail.creator_type IS '创建人类型 '; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_detail.creator_id IS '创建人 ID'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_detail.creator_name IS '创建人名称'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_detail.modifier_type IS '修改人类型'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_detail.modifier_id IS '修改人 ID'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_detail.modifier_name IS '修改人名称'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_detail.focus IS '关注人数组集合'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_detail.state_selected IS '当前工单状态'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_detail.source IS '来源 '; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_detail.end_time IS '结束时间'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_detail.create_time IS '创建时间'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_detail.update_time IS '更新时间'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_detail.customer_id IS '客户 ID'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_detail.customer_name IS '客户名称'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_detail.customer_tel IS '客户电话'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_detail.tags IS '工单标签数组 '; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_detail.comments IS '评论人数组 '; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_detail.start_form IS '起始表单'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_detail.operation_logs IS '工单操作日志 '; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_detail.operation_logs_new IS '工单操作日志v2'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_detail.call_id IS '通话记录唯一标识'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_detail.close_time IS '关闭时间'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_detail.forms IS '历史表单'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_detail.system_form IS '工单属性表单 '; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_detail.etl_tx_dt IS ''; + +COMMENT ON TABLE p12_sfull.S98_S_tr_ticket_detail IS '工单详情'; + diff --git a/dev/workflow/TK_Cust/smart_ccc/tr_ticket_list/S98_S_tr_ticket_list.sql b/dev/workflow/TK_Cust/smart_ccc/tr_ticket_list/S98_S_tr_ticket_list.sql new file mode 100644 index 0000000..b75b477 --- /dev/null +++ b/dev/workflow/TK_Cust/smart_ccc/tr_ticket_list/S98_S_tr_ticket_list.sql @@ -0,0 +1,146 @@ +/*******Main Section**************************************************************************/ +\set ON_ERROR_STOP on +\set AUTOCOMMIT on +\timing on +delete from p10_sa.S98_S_tr_ticket_list +; +insert into p10_sa.S98_S_tr_ticket_list +( id + , workflow_id + , workflow_name + , type + , topic + , level + , status + , creator_name + , creator_id + , creator_type + , modifier_id + , modifier_type + , source + , timeout + , end_time + , create_time + , close_time + , state_selected + , last_reminder_time + , reminder_count + , customer_id + , customer_name + , customer_tel + , customer_email + , customer_address + , customer_creator_id + , customer_creator_name + , customer_modifier_id + , customer_modifier_name + , tags + , system_form + , etl_tx_dt ) + select + id + , workflow_id + , workflow_name + , type + , topic + , level + , status + , creator_name + , creator_id + , creator_type + , modifier_id + , modifier_type + , source + , timeout + , end_time + , create_time + , close_time + , state_selected + , last_reminder_time + , reminder_count + , customer_id + , customer_name + , customer_tel + , customer_email + , customer_address + , customer_creator_id + , customer_creator_name + , customer_modifier_id + , customer_modifier_name + , tags + , system_form + , etl_tx_dt + from p00_tal.S98_S_tr_ticket_list + ; + delete from p12_sfull.S98_S_tr_ticket_list +; +; +insert into p12_sfull.S98_S_tr_ticket_list +( id + , workflow_id + , workflow_name + , type + , topic + , level + , status + , creator_name + , creator_id + , creator_type + , modifier_id + , modifier_type + , source + , timeout + , end_time + , create_time + , close_time + , state_selected + , last_reminder_time + , reminder_count + , customer_id + , customer_name + , customer_tel + , customer_email + , customer_address + , customer_creator_id + , customer_creator_name + , customer_modifier_id + , customer_modifier_name + , tags + , system_form + , etl_tx_dt ) + select + id + , workflow_id + , workflow_name + , type + , topic + , level + , status + , creator_name + , creator_id + , creator_type + , modifier_id + , modifier_type + , source + , timeout + , end_time + , create_time + , close_time + , state_selected + , last_reminder_time + , reminder_count + , customer_id + , customer_name + , customer_tel + , customer_email + , customer_address + , customer_creator_id + , customer_creator_name + , customer_modifier_id + , customer_modifier_name + , tags + , system_form + , etl_tx_dt + from p10_sa.S98_S_tr_ticket_list +; +\q \ No newline at end of file diff --git a/dev/workflow/TK_Cust/smart_ccc/tr_ticket_list/sa_foreign_tables.sql b/dev/workflow/TK_Cust/smart_ccc/tr_ticket_list/sa_foreign_tables.sql new file mode 100644 index 0000000..d1a2c18 --- /dev/null +++ b/dev/workflow/TK_Cust/smart_ccc/tr_ticket_list/sa_foreign_tables.sql @@ -0,0 +1,43 @@ + +CREATE FOREIGN TABLE if not exists p00_tal.S98_S_tr_ticket_list ( + id TEXT + , workflow_id TEXT + , workflow_name TEXT + , type TEXT + , topic TEXT + , level TEXT + , status TEXT + , creator_name TEXT + , creator_id TEXT + , creator_type TEXT + , modifier_id TEXT + , modifier_type TEXT + , source TEXT + , timeout TEXT + , end_time TEXT + , create_time TEXT + , close_time TEXT + , state_selected TEXT + , last_reminder_time TEXT + , reminder_count TEXT + , customer_id TEXT + , customer_name TEXT + , customer_tel TEXT + , customer_email TEXT + , customer_address TEXT + , customer_creator_id TEXT + , customer_creator_name TEXT + , customer_modifier_id TEXT + , customer_modifier_name TEXT + , tags TEXT + , system_form TEXT + , etl_tx_dt TIMESTAMP +) + + +SERVER pgsql_server_S98_S OPTIONS(schema_name 'data_api', table_name 'tr_ticket_list' ); + + + + + diff --git a/dev/workflow/TK_Cust/smart_ccc/tr_ticket_list/sa_tables.sql b/dev/workflow/TK_Cust/smart_ccc/tr_ticket_list/sa_tables.sql new file mode 100644 index 0000000..7a6b317 --- /dev/null +++ b/dev/workflow/TK_Cust/smart_ccc/tr_ticket_list/sa_tables.sql @@ -0,0 +1,143 @@ + +create table if not exists p10_sa.S98_S_tr_ticket_list ( + id TEXT + , workflow_id TEXT + , workflow_name TEXT + , type TEXT + , topic TEXT + , level TEXT + , status TEXT + , creator_name TEXT + , creator_id TEXT + , creator_type TEXT + , modifier_id TEXT + , modifier_type TEXT + , source TEXT + , timeout TEXT + , end_time TEXT + , create_time TEXT + , close_time TEXT + , state_selected TEXT + , last_reminder_time TEXT + , reminder_count TEXT + , customer_id TEXT + , customer_name TEXT + , customer_tel TEXT + , customer_email TEXT + , customer_address TEXT + , customer_creator_id TEXT + , customer_creator_name TEXT + , customer_modifier_id TEXT + , customer_modifier_name TEXT + , tags TEXT + , system_form TEXT + , etl_tx_dt TIMESTAMP +) ; + + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_list.id IS '工单 ID'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_list.workflow_id IS '模板 ID'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_list.workflow_name IS '模板名称'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_list.type IS '工单类型'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_list.topic IS '工单主题'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_list.level IS '工单优先级'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_list.status IS '工单状态'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_list.creator_name IS '创建人名称'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_list.creator_id IS '创建人 ID'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_list.creator_type IS ''; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_list.modifier_id IS '修改人 ID'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_list.modifier_type IS ''; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_list.source IS '来源'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_list.timeout IS '是否超时'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_list.end_time IS '结束时间'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_list.create_time IS '创建时间'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_list.close_time IS '关闭时间'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_list.state_selected IS '当前工单状态'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_list.last_reminder_time IS '最近催单时间'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_list.reminder_count IS '催单次数'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_list.customer_id IS '客户 ID'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_list.customer_name IS '客户名称'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_list.customer_tel IS '客户号码'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_list.customer_email IS '客户邮箱'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_list.customer_address IS '客户地址'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_list.customer_creator_id IS '客户资料创建人 ID'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_list.customer_creator_name IS '客户资料创建人名称'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_list.customer_modifier_id IS '客户资料修改人'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_list.customer_modifier_name IS '客户资料修改人姓名'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_list.tags IS '工单标签'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_list.system_form IS '工单属性表单'; + COMMENT ON COLUMN p10_sa.S98_S_tr_ticket_list.etl_tx_dt IS ''; + +COMMENT ON TABLE p10_sa.S98_S_tr_ticket_list IS '工单记录列表'; + + + +create table if not exists p12_sfull.S98_S_tr_ticket_list ( + id TEXT + , workflow_id TEXT + , workflow_name TEXT + , type TEXT + , topic TEXT + , level TEXT + , status TEXT + , creator_name TEXT + , creator_id TEXT + , creator_type TEXT + , modifier_id TEXT + , modifier_type TEXT + , source TEXT + , timeout TEXT + , end_time TEXT + , create_time TEXT + , close_time TEXT + , state_selected TEXT + , last_reminder_time TEXT + , reminder_count TEXT + , customer_id TEXT + , customer_name TEXT + , customer_tel TEXT + , customer_email TEXT + , customer_address TEXT + , customer_creator_id TEXT + , customer_creator_name TEXT + , customer_modifier_id TEXT + , customer_modifier_name TEXT + , tags TEXT + , system_form TEXT + , etl_tx_dt TIMESTAMP +) ; + + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_list.id IS '工单 ID'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_list.workflow_id IS '模板 ID'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_list.workflow_name IS '模板名称'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_list.type IS '工单类型'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_list.topic IS '工单主题'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_list.level IS '工单优先级'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_list.status IS '工单状态'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_list.creator_name IS '创建人名称'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_list.creator_id IS '创建人 ID'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_list.creator_type IS ''; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_list.modifier_id IS '修改人 ID'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_list.modifier_type IS ''; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_list.source IS '来源'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_list.timeout IS '是否超时'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_list.end_time IS '结束时间'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_list.create_time IS '创建时间'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_list.close_time IS '关闭时间'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_list.state_selected IS '当前工单状态'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_list.last_reminder_time IS '最近催单时间'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_list.reminder_count IS '催单次数'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_list.customer_id IS '客户 ID'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_list.customer_name IS '客户名称'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_list.customer_tel IS '客户号码'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_list.customer_email IS '客户邮箱'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_list.customer_address IS '客户地址'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_list.customer_creator_id IS '客户资料创建人 ID'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_list.customer_creator_name IS '客户资料创建人名称'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_list.customer_modifier_id IS '客户资料修改人'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_list.customer_modifier_name IS '客户资料修改人姓名'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_list.tags IS '工单标签'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_list.system_form IS '工单属性表单'; + COMMENT ON COLUMN p12_sfull.S98_S_tr_ticket_list.etl_tx_dt IS ''; + +COMMENT ON TABLE p12_sfull.S98_S_tr_ticket_list IS '工单记录列表'; + diff --git a/dev/workflow/TK_Cust/smart_ccc/天润Smart-ccc工单数据/wf_dag_smart_ccc.py b/dev/workflow/TK_Cust/smart_ccc/天润Smart-ccc工单数据/wf_dag_smart_ccc.py new file mode 100644 index 0000000..40da8c2 --- /dev/null +++ b/dev/workflow/TK_Cust/smart_ccc/天润Smart-ccc工单数据/wf_dag_smart_ccc.py @@ -0,0 +1,81 @@ +#!/usr/bin/python +# -*- encoding=utf-8 -*- +from airflow import DAG +from datetime import datetime, timedelta +from airflow.contrib.hooks.ssh_hook import SSHHook +from airflow.contrib.operators.ssh_operator import SSHOperator +from airflow.sensors.external_task_sensor import ExternalTaskSensor +import json + +from airflow.operators.trigger_dagrun import TriggerDagRunOperator +from airflow.operators.email_operator import EmailOperator +from airflow.utils.trigger_rule import TriggerRule + + +sshHook = SSHHook(ssh_conn_id ='ssh_air') +default_args = { +'owner': 'info@idgvalue.com', +'email_on_failure': True, +'email_on_retry':True, +'start_date': datetime(2024, 1, 1), +'depends_on_past': False, +'retries': 6, +'retry_delay': timedelta(minutes=10), +} + +dag = DAG('wf_dag_smart_ccc', default_args=default_args, +schedule_interval="0 */1 * * *", +catchup=False, +dagrun_timeout=timedelta(minutes=160), +max_active_runs=3) + +task_failed = EmailOperator ( + dag=dag, + trigger_rule=TriggerRule.ONE_FAILED, + task_id="task_failed", + to=["info@idgvalue.com"], + cc=[""], + subject="smart_ccc_failed", + html_content='

您好，smart_ccc作业失败，请及时处理"

') + +tickets_list_feign = SSHOperator( +ssh_hook=sshHook, +task_id='tickets_list_feign', +command='python3 /data/airflow/etl/API/tickets_list_feign.py', +depends_on_past=False, +retries=3, +dag=dag) + +tickets_list_load = SSHOperator( +ssh_hook=sshHook, +task_id='tickets_list_load', +command='/data/airflow/etl/API/run_psql.sh {{ ds_nodash }} {{params.my_param }}', +params={'my_param':"tickets_list_load"}, +depends_on_past=False, +retries=3, +dag=dag) + +tickets_list_feign >> tickets_list_load + +tr_ticket_detail_4125 = SSHOperator( +ssh_hook=sshHook, +task_id='tr_ticket_detail_4125', +command='/data/airflow/etl/SA/run_sa.sh {{ ds_nodash }} {{ params.my_param }} >>/data/airflow/logs/run_psql_{{ds_nodash}}.log 2>&1 ', +params={'my_param':"S98_S_tr_ticket_detail"}, +depends_on_past=False, +retries=3, +dag=dag) + +tr_ticket_list_4585 = SSHOperator( +ssh_hook=sshHook, +task_id='tr_ticket_list_4585', +command='/data/airflow/etl/SA/run_sa.sh {{ ds_nodash }} {{ params.my_param }} >>/data/airflow/logs/run_psql_{{ds_nodash}}.log 2>&1 ', +params={'my_param':"S98_S_tr_ticket_list"}, +depends_on_past=False, +retries=3, +dag=dag) + +tickets_list_load >> tr_ticket_list_4585 +tickets_list_load >> tr_ticket_detail_4125 +tr_ticket_detail_4125 >> task_failed +tr_ticket_list_4585 >> task_failed diff --git a/dev/workflow/TK_Cust/smart_ccc/获取工单记录列表/tickets_list_feign.py b/dev/workflow/TK_Cust/smart_ccc/获取工单记录列表/tickets_list_feign.py new file mode 100644 index 0000000..3c60f30 --- /dev/null +++ b/dev/workflow/TK_Cust/smart_ccc/获取工单记录列表/tickets_list_feign.py @@ -0,0 +1,198 @@ +# coding: utf-8 +import requests +import json +import psycopg2 +import uuid +import datetime +import time +import hashlib +import time +import hmac +import base64 +import urllib.parse +import hashlib +from collections import OrderedDict +from urllib.parse import quote_plus + +#全局变量，便于参数使用的预设值 +current_date = datetime.date.today() # 获取当前日期 +previous_date = current_date - datetime.timedelta(days=1) # 获取前一天日期 +formatted_current_date = current_date.strftime("%Y-%m-%dT%H:%M:%SZ") # 获取当前日期 - 标准化 +formatted_previous_date = previous_date.strftime("%Y-%m-%dT%H:%M:%SZ") # 获取前一天日期 - 标准化 +timestamp = time.time() # 为Unix time，即从"1970-01-01 00:00:00"至今的秒数； +sign_version = 'v2' # 签名版本号，固定值v2 +nonce = str(uuid.uuid4()) +current_time_utc =( datetime.datetime.now() - datetime.timedelta(hours=8)).strftime("%Y-%m-%dT%H:%M:%SZ") + +formatted2_current_date = current_date.strftime("%Y-%m-%d %H:%M:%S") # 获取当前日期 - 标准化 +formatted2_previous_date = previous_date.strftime("%Y-%m-%d %H:%M:%S") # 获取前一天日期 - 标准化 + +def formatted2_previous_hour(h): + if h==0: + return datetime.datetime.now().strftime("%Y-%m-%d %H:%M:%S") + start_of_current_hour = datetime.datetime.now().replace(minute=0, second=0, microsecond=0) + # 减去一个小时，得到前一个小时的开始时间 + start_of_previous_hour = start_of_current_hour - datetime.timedelta(hours=h) + return start_of_previous_hour.strftime("%Y-%m-%d %H:%M:%S") + +def previous_hour_timestamp(h): + if h==0: + return int(time.time()) + start_of_current_hour = datetime.datetime.now().replace(minute=0, second=0, microsecond=0) + # 减去一个小时，得到前一个小时的开始时间 + start_of_previous_hour = start_of_current_hour - datetime.timedelta(hours=h) + return int(start_of_previous_hour.timestamp()) + +#计算签名 +def generate_signature(str, private_key): + signature = hmac.new(private_key.encode(), (str).encode(), hashlib.sha1) + signature_b64 = base64.b64encode(signature.digest()).decode() + return signature_b64 + +#构建查询链接 +def build_query_string(params): + # 使用OrderedDict来保持排序 + sorted_params = OrderedDict(sorted(params.items())) + + # 拼接属性名和属性值，并使用&连接 + query_string = '&'.join('{}={}'.format( + urllib.parse.quote_plus(k), + urllib.parse.quote_plus(str(v)) + ) for k, v in sorted_params.items()) + return query_string + + +def request_data_signature_post(): + print(f'开始请求工单列表数据：{formatted2_previous_hour(0)}') + url='https://api-bj.clink.cn/ticket/list_ticket' + header={} + param={'AccessKeyId':'b17759d3a36fba9a2cf522fbf4cbf177','Timestamp':current_time_utc,'Expires':'86400',} + print(f'param: {param}') + url_path = build_query_string(param) + url_param = url_path + print(f'url_param: {url_param}') + url_param = f'POSTapi-bj.clink.cn/ticket/list_ticket?{url_param}' + print(f'url_param2: {url_param}') + signature= generate_signature(url_param,'5g027B6w06630Y5240c1') + print(f'signature: {signature}') + url = f'{url}?{url_path}&Signature={signature}' + print(f'url: {url}') + body={'endTime':'2024-01-01 00:00:00','startTime':formatted2_previous_hour(1)} + #body={'endTime':formatted2_previous_hour(0),'startTime':formatted2_previous_hour(1)} + print(f'body: {body}') + dataReqL=requests.post(url,headers=header,params=body) + i = 0 + while 'error' in dataReqL and i < 5: + time.sleep(1) + dataReqL=requests.post(url,headers=header,params=body) + i = i + 1 + resL=json.loads(dataReqL.text) + print(dataReqL) + resL=json.loads(dataReqL.text) + return resL + + + + +def load_data_to_db(dataList): + conn = psycopg2.connect(database="dataops_db", user="dbuser_dops", password="MIgTi3jA",host="172.17.0.8", port="5432") + print('数据库连接成功') + dataId=str(uuid.uuid4()) + total=len(dataList) + print('临时id：'+dataId) + json_object = json.dumps(dataList) + cur=conn.cursor() + sql="update data_api.api_data set is_loaded = '1' where api_id = 'e674961b-1a61-4019-a2e5-1b5fbe0e';INSERT INTO data_api.api_data (id,api_id,data,total_num,is_loaded,status,request_tm,execute_tm,remark) values (%s,%s,%s,%s,'0','0',current_timestamp(0),current_timestamp(0),'')" + cur.execute(sql,[dataId,'e674961b-1a61-4019-a2e5-1b5fbe0e', json_object, total]) + conn.commit() + cur.close() + conn.close() + print('加载数据结束：tickets_list:获取工单记录列表') + + +#计算签名，get请求 +def request_data_signature_get(id): + print(f'开始请求工单详情数据：{id}') + url='https://api-bj.clink.cn/ticket/get_ticket_detail' + param={'Timestamp':current_time_utc,'Expires':86400,'id':id,'AccessKeyId':'b17759d3a36fba9a2cf522fbf4cbf177',} + print(f'param: {param}') + url_path = build_query_string(param) + url_param = url_path + print(f'url_param: {url_param}') + url_param = f'GETapi-bj.clink.cn/ticket/get_ticket_detail?{url_param}' + print(f'待计算字符串: {url_param}') + signature= generate_signature(url_param,'5g027B6w06630Y5240c1') + print(f'计算签名: {signature}') + print(f'编码后签名: {urllib.parse.quote_plus(signature)}') + url = f'{url}?{url_path}&Signature={urllib.parse.quote_plus(signature)}' + print(f'url: {url}') + + dataReqL=requests.get(url,headers={},params={}) + i = 0 + while 'error' in dataReqL and i < 5: + time.sleep(1) + dataReqL=requests.get(url,headers={},params={}) + i = i + 1 + resL=json.loads(dataReqL.text) + return resL + +def load_detail_data_to_db(ids, dataList): + conn = psycopg2.connect(database="dataops_db", user="dbuser_dops", password="MIgTi3jA",host="172.17.0.8", port="5432") + print('数据库连接成功') + dataId=str(uuid.uuid4()) + total=len(dataList) + print('临时id：'+dataId) + json_object = json.dumps(dataList) + idstr = ','.join(ids) + cur=conn.cursor() + sql="update data_api.cc_details_ids_exp set is_loaded = '1' where api_id = '6a977523d60f46788e6004549027bb8e' and id in (%s); INSERT INTO data_api.cc_ticket_details (id,api_id,data,total_num,is_loaded,status,request_tm,execute_tm,remark) values (%s,%s,%s,%s,'0','0',current_timestamp(0),current_timestamp(0),'')" + cur.execute(sql,[idstr,dataId,'6a977523d60f46788e6004549027bb8e', json_object, total]) + conn.commit() + cur.close() + conn.close() + print('加载数据结束：tickets_detail:获取工单详情') + +def load_detail_exp_to_db(id): + print(f'添加查询工单异常记录:{id}') + conn = psycopg2.connect(database="dataops_db", user="dbuser_dops", password="MIgTi3jA",host="172.17.0.8", port="5432") + print('数据库连接成功') + dataId=str(uuid.uuid4()) + total=len(dataList) + print('临时id：'+dataId) + json_object = json.dumps(dataList) + idstr = ','.join(ids) + cur=conn.cursor() + sql=" INSERT INTO data_api.cc_details_ids_exp (id,api_id,is_loaded,status,request_tm,execute_tm,remark) values (%s,%s,'0','0',current_timestamp(0),current_timestamp(0),'')" + cur.execute(sql,[id, '6a977523d60f46788e6004549027bb8e']) + conn.commit() + cur.close() + conn.close() + print(f'添加查询工单异常记录:{id} 结束') + +if __name__ == "__main__": + print(f'{formatted2_previous_hour(0)}开始请求工单信息') + resL = request_data_signature_post() + print(resL) + if 'error' in resL: + print(f'请求工单列表失败，失败原因：{resL['error']}') + else: + dataList = resL['tickets'] + load_data_to_db(dataList) + detailDataList = [] + ids = [] + for data in dataList: + try: + id = data['id'] + resD = request_data_signature_get(id) + if 'error' in resD: + print(f'请求工单详情（id:{id}）失败，错误信息：{resD['error']}') + load_detail_exp_to_db(id) + else: + ids.push(id) + dataList = resL['ticketDetail'] + detailDataList.push(dataList) + except Exception as e: + print(f'请求工单详情（id:{data['id']}）失败, 错误信息：{e}') + load_detail_exp_to_db(data['id']) + load_detail_data_to_db(ids，detailDataList) + print(f'{formatted2_previous_hour(0)}请求工单信息结束') \ No newline at end of file diff --git a/dev/workflow/TK_Cust/smart_ccc/获取工单记录列表/tickets_list_load.sql b/dev/workflow/TK_Cust/smart_ccc/获取工单记录列表/tickets_list_load.sql new file mode 100644 index 0000000..bc59c48 --- /dev/null +++ b/dev/workflow/TK_Cust/smart_ccc/获取工单记录列表/tickets_list_load.sql @@ -0,0 +1,117 @@ +/*******Main Section**************************************************************************/ +\set ON_ERROR_STOP on +\set AUTOCOMMIT on +\timing on + +DELETE FROM data_api.tr_ticket_list; + +insert into data_api.tr_ticket_list ( + id + , workflow_id + , workflow_name + , type + , topic + , level + , status + , creator_name + , creator_id + , creator_type + , modifier_id + , modifier_type + , source + , timeout + , end_time + , create_time + , close_time + , state_selected + , last_reminder_time + , reminder_count + , customer_id + , customer_name + , customer_tel + , customer_email + , customer_address + , customer_creator_id + , customer_creator_name + , customer_modifier_id + , customer_modifier_name + , tags + , system_form + ,etl_tx_dt +) +select + case when trim(both from id)='' then null else id::text end id + , case when trim(both from workflow_id)='' then null else workflow_id::text end workflow_id + , case when trim(both from workflow_name)='' then null else workflow_name::text end workflow_name + , case when trim(both from type)='' then null else type::text end type + , case when trim(both from topic)='' then null else topic::text end topic + , case when trim(both from level)='' then null else level::text end level + , case when trim(both from status)='' then null else status::text end status + , case when trim(both from creator_name)='' then null else creator_name::text end creator_name + , case when trim(both from creator_id)='' then null else creator_id::text end creator_id + , case when trim(both from creator_type)='' then null else creator_type::text end creator_type + , case when trim(both from modifier_id)='' then null else modifier_id::text end modifier_id + , case when trim(both from modifier_type)='' then null else modifier_type::text end modifier_type + , case when trim(both from source)='' then null else source::text end source + , case when trim(both from timeout)='' then null else timeout::text end timeout + , case when trim(both from end_time)='' then null else end_time::text end end_time + , case when trim(both from create_time)='' then null else create_time::text end create_time + , case when trim(both from close_time)='' then null else close_time::text end close_time + , case when trim(both from state_selected)='' then null else state_selected::text end state_selected + , case when trim(both from last_reminder_time)='' then null else last_reminder_time::text end last_reminder_time + , case when trim(both from reminder_count)='' then null else reminder_count::text end reminder_count + , case when trim(both from customer_id)='' then null else customer_id::text end customer_id + , case when trim(both from customer_name)='' then null else customer_name::text end customer_name + , case when trim(both from customer_tel)='' then null else customer_tel::text end customer_tel + , case when trim(both from customer_email)='' then null else customer_email::text end customer_email + , case when trim(both from customer_address)='' then null else customer_address::text end customer_address + , case when trim(both from customer_creator_id)='' then null else customer_creator_id::text end customer_creator_id + , case when trim(both from customer_creator_name)='' then null else customer_creator_name::text end customer_creator_name + , case when trim(both from customer_modifier_id)='' then null else customer_modifier_id::text end customer_modifier_id + , case when trim(both from customer_modifier_name)='' then null else customer_modifier_name::text end customer_modifier_name + , case when trim(both from tags)='' then null else tags::text end tags + , case when trim(both from system_form)='' then null else system_form::text end system_form +,etl_tx_dt +from ( +select + (json_array_elements(data::json)::json->>'id') id + , (json_array_elements(data::json)::json->>'workflowId') workflow_id + , (json_array_elements(data::json)::json->>'workflowName') workflow_name + , (json_array_elements(data::json)::json->>'type') type + , (json_array_elements(data::json)::json->>'topic') topic + , (json_array_elements(data::json)::json->>'level') level + , (json_array_elements(data::json)::json->>'status') status + , (json_array_elements(data::json)::json->>'creatorName') creator_name + , (json_array_elements(data::json)::json->>'creatorId') creator_id + , (json_array_elements(data::json)::json->>'creatorType') creator_type + , (json_array_elements(data::json)::json->>'modifierId') modifier_id + , (json_array_elements(data::json)::json->>'modifierType') modifier_type + , (json_array_elements(data::json)::json->>'source') source + , (json_array_elements(data::json)::json->>'timeout') timeout + , (json_array_elements(data::json)::json->>'endTime') end_time + , (json_array_elements(data::json)::json->>'createTime') create_time + , (json_array_elements(data::json)::json->>'closeTime') close_time + , (json_array_elements(data::json)::json->>'stateSelected') state_selected + , (json_array_elements(data::json)::json->>'lastReminderTime') last_reminder_time + , (json_array_elements(data::json)::json->>'reminderCount') reminder_count + , (json_array_elements(data::json)::json->>'customerId') customer_id + , (json_array_elements(data::json)::json->>'customerName') customer_name + , (json_array_elements(data::json)::json->>'customerTel') customer_tel + , (json_array_elements(data::json)::json->>'customerEmail') customer_email + , (json_array_elements(data::json)::json->>'customerAddress') customer_address + , (json_array_elements(data::json)::json->>'customerCreatorId') customer_creator_id + , (json_array_elements(data::json)::json->>'customerCreatorName') customer_creator_name + , (json_array_elements(data::json)::json->>'customerModifierId') customer_modifier_id + , (json_array_elements(data::json)::json->>'customerModifierName') customer_modifier_name + , (json_array_elements(data::json)::json->>'tags') tags + , (json_array_elements(data::json)::json->>'systemForm') system_form + ,CURRENT_TIMESTAMP(0) etl_tx_dt +from (select * from data_api.api_data +WHERE api_id='e674961b-1a61-4019-a2e5-1b5fbe0e' and is_loaded = '0' order by request_tm desc limit 1) p )p; + +update data_api.api_data +set is_loaded = '1' , + status = '1', + request_tm = current_timestamp(0) +where api_id='e674961b-1a61-4019-a2e5-1b5fbe0e'; +\q \ No newline at end of file diff --git a/dev/workflow/TK_Cust/smart_ccc/获取工单详情/tickets_detail_feign.py b/dev/workflow/TK_Cust/smart_ccc/获取工单详情/tickets_detail_feign.py new file mode 100644 index 0000000..263c957 --- /dev/null +++ b/dev/workflow/TK_Cust/smart_ccc/获取工单详情/tickets_detail_feign.py @@ -0,0 +1,121 @@ +# coding: utf-8 +import requests +import json +import psycopg2 +import uuid +import datetime +import time +import hashlib +import time +import hmac +import base64 +import urllib.parse +import hashlib +from collections import OrderedDict +from urllib.parse import quote_plus + +#全局变量，便于参数使用的预设值 +current_date = datetime.date.today() # 获取当前日期 +previous_date = current_date - datetime.timedelta(days=1) # 获取前一天日期 +formatted_current_date = current_date.strftime("%Y-%m-%dT%H:%M:%SZ") # 获取当前日期 - 标准化 +formatted_previous_date = previous_date.strftime("%Y-%m-%dT%H:%M:%SZ") # 获取前一天日期 - 标准化 +timestamp = time.time() # 为Unix time，即从"1970-01-01 00:00:00"至今的秒数； +sign_version = 'v2' # 签名版本号，固定值v2 +nonce = str(uuid.uuid4()) +current_time_utc =( datetime.datetime.now() - datetime.timedelta(hours=8)).strftime("%Y-%m-%dT%H:%M:%SZ") + +formatted2_current_date = current_date.strftime("%Y-%m-%d %H:%M:%S") # 获取当前日期 - 标准化 +formatted2_previous_date = previous_date.strftime("%Y-%m-%d %H:%M:%S") # 获取前一天日期 - 标准化 + +def formatted2_previous_hour(h): + if h==0: + return datetime.datetime.now().strftime("%Y-%m-%d %H:%M:%S") + start_of_current_hour = datetime.datetime.now().replace(minute=0, second=0, microsecond=0) + # 减去一个小时，得到前一个小时的开始时间 + start_of_previous_hour = start_of_current_hour - datetime.timedelta(hours=h) + return start_of_previous_hour.strftime("%Y-%m-%d %H:%M:%S") + +def previous_hour_timestamp(h): + if h==0: + return int(time.time()) + start_of_current_hour = datetime.datetime.now().replace(minute=0, second=0, microsecond=0) + # 减去一个小时，得到前一个小时的开始时间 + start_of_previous_hour = start_of_current_hour - datetime.timedelta(hours=h) + return int(start_of_previous_hour.timestamp()) + +#计算签名 +def generate_signature(str, private_key): + signature = hmac.new(private_key.encode(), (str).encode(), hashlib.sha1) + signature_b64 = base64.b64encode(signature.digest()).decode() + return signature_b64 + +#构建查询链接 +def build_query_string(params): + # 使用OrderedDict来保持排序 + sorted_params = OrderedDict(sorted(params.items())) + + # 拼接属性名和属性值，并使用&连接 + query_string = '&'.join('{}={}'.format( + urllib.parse.quote_plus(k), + urllib.parse.quote_plus(str(v)) + ) for k, v in sorted_params.items()) + return query_string + + +#计算签名，get请求 +def request_data_signature_get(): + print('开始请求数据...') + url='https://api-bj.clink.cn/ticket/get_ticket_detail' + param={'Timestamp':Timestamp,'Expires':'86400','id':'1','AccessKeyId':'b17759d3a36fba9a2cf522fbf4cbf177',} + print(f'param: {param}') + paramJson = {"Expires":"86400","id":"1"} + print(f'paramJson: {paramJson}') + url_path = build_query_string(param) + url_param = build_query_string(param) + print(f'url_param: {url_param}') + url_param = f'GETapi-bj.clink.cn/ticket/get_ticket_detail?{url_param}' + print(f'待计算字符串: {url_param}') + signature= generate_signature(url_param,'5g027B6w06630Y5240c1') + print(f'计算签名: {signature}') + print(f'编码后签名: {urllib.parse.quote_plus(signature)}') + url = f'{url}?{url_path}&Signature={urllib.parse.quote_plus(signature)}' + print(f'url: {url}') + + dataReqL=requests.get(url,headers={},params={}) + i = 0 + while 'error' in dataReqL and i < 5: + time.sleep(1) + dataReqL=requests.get(url,headers={},params={}) + i = i + 1 + resL=json.loads(dataReqL.text) + return resL + + + +def load_data_to_db(dataList): + conn = psycopg2.connect(database="dataops_db", user="dbuser_dops", password="MIgTi3jA",host="172.17.0.8", port="5432") + print('数据库连接成功') + dataId=str(uuid.uuid4()) + total=len(dataList) + print('临时id：'+dataId) + json_object = json.dumps(dataList) + cur=conn.cursor() + sql="update data_api.api_data set is_loaded = '1' where api_id = '6a977523d60f46788e6004549027bb8e';INSERT INTO data_api.api_data (id,api_id,data,total_num,is_loaded,status,request_tm,execute_tm,remark) values (%s,%s,%s,%s,'0','0',current_timestamp(0),current_timestamp(0),'')" + cur.execute(sql,[dataId,'6a977523d60f46788e6004549027bb8e', json_object, total]) + conn.commit() + cur.close() + conn.close() + print('加载数据结束：tickets_detail:获取工单详情') + + + +if __name__ == "__main__": + + + + resL = request_data_signature_get() + print(resL) + + if 'error' in resL: + load_error_to_db(resl) + load_data_to_db(resL[''ticketDetail']) \ No newline at end of file diff --git a/dev/workflow/TK_Cust/smart_ccc/获取工单详情/tickets_detail_load.sql b/dev/workflow/TK_Cust/smart_ccc/获取工单详情/tickets_detail_load.sql new file mode 100644 index 0000000..bbf39eb --- /dev/null +++ b/dev/workflow/TK_Cust/smart_ccc/获取工单详情/tickets_detail_load.sql @@ -0,0 +1,126 @@ +/*******Main Section**************************************************************************/ +\set ON_ERROR_STOP on +\set AUTOCOMMIT on +\timing on + +DELETE FROM data_api.tr_ticket_detail; + +insert into data_api.tr_ticket_detail ( + id + , workflow_id + , workflow_name + , workflow_category_id + , workflow_category_name + , topic + , level + , status + , state + , type + , creator_type + , creator_id + , creator_name + , modifier_type + , modifier_id + , modifier_name + , focus + , state_selected + , source + , end_time + , create_time + , update_time + , customer_id + , customer_name + , customer_tel + , tags + , comments + , start_form + , operation_logs + , operation_logs_new + , call_id + , close_time + , forms + , system_form + ,etl_tx_dt +) +select + case when trim(both from id)='' then null else id::text end id + , case when trim(both from workflow_id)='' then null else workflow_id::text end workflow_id + , case when trim(both from workflow_name)='' then null else workflow_name::text end workflow_name + , case when trim(both from workflow_category_id)='' then null else workflow_category_id::text end workflow_category_id + , case when trim(both from workflow_category_name)='' then null else workflow_category_name::text end workflow_category_name + , case when trim(both from topic)='' then null else topic::text end topic + , case when trim(both from level)='' then null else level::text end level + , case when trim(both from status)='' then null else status::text end status + , case when trim(both from state)='' then null else state::text end state + , case when trim(both from type)='' then null else type::text end type + , case when trim(both from creator_type)='' then null else creator_type::text end creator_type + , case when trim(both from creator_id)='' then null else creator_id::text end creator_id + , case when trim(both from creator_name)='' then null else creator_name::text end creator_name + , case when trim(both from modifier_type)='' then null else modifier_type::text end modifier_type + , case when trim(both from modifier_id)='' then null else modifier_id::text end modifier_id + , case when trim(both from modifier_name)='' then null else modifier_name::text end modifier_name + , case when trim(both from focus)='' then null else focus::text end focus + , case when trim(both from state_selected)='' then null else state_selected::text end state_selected + , case when trim(both from source)='' then null else source::text end source + , case when trim(both from end_time)='' then null else end_time::text end end_time + , case when trim(both from create_time)='' then null else create_time::text end create_time + , case when trim(both from update_time)='' then null else update_time::text end update_time + , case when trim(both from customer_id)='' then null else customer_id::text end customer_id + , case when trim(both from customer_name)='' then null else customer_name::text end customer_name + , case when trim(both from customer_tel)='' then null else customer_tel::text end customer_tel + , case when trim(both from tags)='' then null else tags::text end tags + , case when trim(both from comments)='' then null else comments::text end comments + , case when trim(both from start_form)='' then null else start_form::text end start_form + , case when trim(both from operation_logs)='' then null else operation_logs::text end operation_logs + , case when trim(both from operation_logs_new)='' then null else operation_logs_new::text end operation_logs_new + , case when trim(both from call_id)='' then null else call_id::text end call_id + , case when trim(both from close_time)='' then null else close_time::text end close_time + , case when trim(both from forms)='' then null else forms::text end forms + , case when trim(both from system_form)='' then null else system_form::text end system_form +,etl_tx_dt +from ( +select + (json_array_elements(data::json)::json->>'id') id + , (json_array_elements(data::json)::json->>'workflowId') workflow_id + , (json_array_elements(data::json)::json->>'workflowName') workflow_name + , (json_array_elements(data::json)::json->>'workflowCategoryId') workflow_category_id + , (json_array_elements(data::json)::json->>'workflowCategoryName') workflow_category_name + , (json_array_elements(data::json)::json->>'topic') topic + , (json_array_elements(data::json)::json->>'level') level + , (json_array_elements(data::json)::json->>'status') status + , (json_array_elements(data::json)::json->>'state') state + , (json_array_elements(data::json)::json->>'type') type + , (json_array_elements(data::json)::json->>'creatorType') creator_type + , (json_array_elements(data::json)::json->>'creatorId') creator_id + , (json_array_elements(data::json)::json->>'creatorName') creator_name + , (json_array_elements(data::json)::json->>'modifierType') modifier_type + , (json_array_elements(data::json)::json->>'modifierId') modifier_id + , (json_array_elements(data::json)::json->>'modifierName') modifier_name + , (json_array_elements(data::json)::json->>'focus') focus + , (json_array_elements(data::json)::json->>'stateSelected') state_selected + , (json_array_elements(data::json)::json->>'source') source + , (json_array_elements(data::json)::json->>'endTime') end_time + , (json_array_elements(data::json)::json->>'createTime') create_time + , (json_array_elements(data::json)::json->>'updateTime') update_time + , (json_array_elements(data::json)::json->>'customerId') customer_id + , (json_array_elements(data::json)::json->>'customerName') customer_name + , (json_array_elements(data::json)::json->>'customerTel') customer_tel + , (json_array_elements(data::json)::json->>'tags') tags + , (json_array_elements(data::json)::json->>'comments') comments + , (json_array_elements(data::json)::json->>'startForm') start_form + , (json_array_elements(data::json)::json->>'operationLogs') operation_logs + , (json_array_elements(data::json)::json->>'operationLogsNew') operation_logs_new + , (json_array_elements(data::json)::json->>'callId') call_id + , (json_array_elements(data::json)::json->>'closeTime') close_time + , (json_array_elements(data::json)::json->>'forms') forms + , (json_array_elements(data::json)::json->>'systemForm') system_form + ,CURRENT_TIMESTAMP(0) etl_tx_dt +from (select * from data_api.api_data +WHERE api_id='6a977523d60f46788e6004549027bb8e' and is_loaded = '0' order by request_tm desc limit 1) p )p; + +update data_api.api_data +set is_loaded = '1' , + status = '1', + request_tm = current_timestamp(0) +where api_id='6a977523d60f46788e6004549027bb8e'; +\q \ No newline at end of file