add workflow 泰克客户,dev
This commit is contained in:
root
parent
0c9339b9fc
commit
8cb03defb3
|
|
@ -20,8 +20,9 @@ CREATE TABLE IF NOT EXISTS p20_pdm.t01_udesk_record (
|
||||||
, blacklist varchar(20)
|
, blacklist varchar(20)
|
||||||
, inquiry_content varchar(20)
|
, inquiry_content varchar(20)
|
||||||
, icr_record text
|
, icr_record text
|
||||||
, call_id varchar(50)
|
, call_id varchar(50)
|
||||||
,primary key( record_time,call_id )
|
, udesk_source varchar(50)
|
||||||
|
,primary key( record_time,duration,type,call_id )
|
||||||
);
|
);
|
||||||
|
|
||||||
COMMENT ON COLUMN p20_pdm.t01_udesk_record.record_time IS '记录时间';
|
COMMENT ON COLUMN p20_pdm.t01_udesk_record.record_time IS '记录时间';
|
||||||
|
|
@ -44,5 +45,6 @@ CREATE TABLE IF NOT EXISTS p20_pdm.t01_udesk_record (
|
||||||
COMMENT ON COLUMN p20_pdm.t01_udesk_record.inquiry_content IS '咨询内容';
|
COMMENT ON COLUMN p20_pdm.t01_udesk_record.inquiry_content IS '咨询内容';
|
||||||
COMMENT ON COLUMN p20_pdm.t01_udesk_record.icr_record IS 'IVR录音';
|
COMMENT ON COLUMN p20_pdm.t01_udesk_record.icr_record IS 'IVR录音';
|
||||||
COMMENT ON COLUMN p20_pdm.t01_udesk_record.call_id IS 'Call ID';
|
COMMENT ON COLUMN p20_pdm.t01_udesk_record.call_id IS 'Call ID';
|
||||||
|
COMMENT ON COLUMN p20_pdm.t01_udesk_record.udesk_source IS '来源';
|
||||||
|
|
||||||
COMMENT ON TABLE p20_pdm.t01_udesk_record IS 'Udesk记录';
|
COMMENT ON TABLE p20_pdm.t01_udesk_record IS 'Udesk记录';
|
||||||
|
|
@ -4,11 +4,11 @@
|
||||||
/*Brilliance stems from wisdoms. */
|
/*Brilliance stems from wisdoms. */
|
||||||
/*************Head Section**************************************************************************/
|
/*************Head Section**************************************************************************/
|
||||||
/*Script Use: Periodically load data to :t01_udesk_record(Udesk记录) */
|
/*Script Use: Periodically load data to :t01_udesk_record(Udesk记录) */
|
||||||
/*Create Date:2024-01-25 11:31:31 */
|
/*Create Date:2024-09-02 11:38:45 */
|
||||||
/*SDM Developed By: dev */
|
/*SDM Developed By: dev */
|
||||||
/*SDM Developed Date: 2024-01-15 */
|
/*SDM Developed Date: 2024-01-15 */
|
||||||
/*SDM Checked By: dev */
|
/*SDM Checked By: dev */
|
||||||
/*SDM Checked Date: 2024-01-25 */
|
/*SDM Checked Date: 2024-09-02 */
|
||||||
/*Script Developed By: dev */
|
/*Script Developed By: dev */
|
||||||
/*Script Checked By: dev */
|
/*Script Checked By: dev */
|
||||||
/*Source table 1: p10_sa.s98_s_udesk_record */
|
/*Source table 1: p10_sa.s98_s_udesk_record */
|
||||||
|
|
@ -41,6 +41,7 @@ ON COMMIT PRESERVE ROWS;
|
||||||
/*****************************************************************************************************/
|
/*****************************************************************************************************/
|
||||||
/* GROUP 1:Source Table:s98_s_udesk_record************************************************************/
|
/* GROUP 1:Source Table:s98_s_udesk_record************************************************************/
|
||||||
/*****************************************************************************************************/
|
/*****************************************************************************************************/
|
||||||
|
|
||||||
INSERT INTO t01_udesk_record_agi_CUR_I (
|
INSERT INTO t01_udesk_record_agi_CUR_I (
|
||||||
record_time /*记录时间*/
|
record_time /*记录时间*/
|
||||||
,duration /*通话时长*/
|
,duration /*通话时长*/
|
||||||
|
|
@ -62,6 +63,7 @@ INSERT INTO t01_udesk_record_agi_CUR_I (
|
||||||
,inquiry_content /*咨询内容*/
|
,inquiry_content /*咨询内容*/
|
||||||
,icr_record /*IVR录音*/
|
,icr_record /*IVR录音*/
|
||||||
,call_id /*Call ID*/
|
,call_id /*Call ID*/
|
||||||
|
,udesk_source /*来源*/
|
||||||
)
|
)
|
||||||
SELECT
|
SELECT
|
||||||
COALESCE(TO_TIMESTAMP(CAST(p0.record_time AS VARCHAR(19)),'YYYY-MM-DD HH24:mi:ss'),TO_TIMESTAMP(:NULLDATE,'YYYYMMDD')) /*record_time*/
|
COALESCE(TO_TIMESTAMP(CAST(p0.record_time AS VARCHAR(19)),'YYYY-MM-DD HH24:mi:ss'),TO_TIMESTAMP(:NULLDATE,'YYYYMMDD')) /*record_time*/
|
||||||
|
|
@ -84,22 +86,23 @@ SELECT
|
||||||
,COALESCE(TRIM(CAST(p0.inquiry_content AS varchar(20))),'') /*inquiry_content*/
|
,COALESCE(TRIM(CAST(p0.inquiry_content AS varchar(20))),'') /*inquiry_content*/
|
||||||
,COALESCE(TRIM(p0.icr_record),'') /*icr_record*/
|
,COALESCE(TRIM(p0.icr_record),'') /*icr_record*/
|
||||||
,COALESCE(TRIM(CAST(p0.call_id AS varchar(50))),'') /*call_id*/
|
,COALESCE(TRIM(CAST(p0.call_id AS varchar(50))),'') /*call_id*/
|
||||||
|
,COALESCE(TRIM(CAST(p0.source AS varchar(50))),'') /*udesk_source*/
|
||||||
|
|
||||||
FROM p10_sa.s98_s_udesk_record p0
|
FROM p10_sa.s98_s_udesk_record p0
|
||||||
|
where call_result is not null
|
||||||
|
|
||||||
;
|
;
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
/*将不同数据插入到临时表 */
|
/*将不同数据插入到临时表 */
|
||||||
;INSERT INTO t01_udesk_record_agi_INS (
|
;INSERT INTO t01_udesk_record_agi_INS (
|
||||||
duration /*通话时长*/
|
cust /*客户*/
|
||||||
,cust /*客户*/
|
|
||||||
,mobile_phone /*客户电话*/
|
,mobile_phone /*客户电话*/
|
||||||
,call_result /*通话结果*/
|
,call_result /*通话结果*/
|
||||||
,call_origin_location /*归属地*/
|
,call_origin_location /*归属地*/
|
||||||
,relay_number /*中继号*/
|
,relay_number /*中继号*/
|
||||||
,satisfaction /*满意度评价*/
|
,satisfaction /*满意度评价*/
|
||||||
,type /*通话类型*/
|
|
||||||
,device_status /*设备状态*/
|
,device_status /*设备状态*/
|
||||||
,company_name /*公司*/
|
,company_name /*公司*/
|
||||||
,queue_status /*排队状态*/
|
,queue_status /*排队状态*/
|
||||||
|
|
@ -110,19 +113,20 @@ FROM p10_sa.s98_s_udesk_record p0
|
||||||
,blacklist /*是否在黑名单*/
|
,blacklist /*是否在黑名单*/
|
||||||
,inquiry_content /*咨询内容*/
|
,inquiry_content /*咨询内容*/
|
||||||
,icr_record /*IVR录音*/
|
,icr_record /*IVR录音*/
|
||||||
|
,udesk_source /*来源*/
|
||||||
,record_time /*记录时间*/
|
,record_time /*记录时间*/
|
||||||
|
,duration /*通话时长*/
|
||||||
|
,type /*通话类型*/
|
||||||
,call_id /*Call ID*/
|
,call_id /*Call ID*/
|
||||||
|
|
||||||
)
|
)
|
||||||
SELECT
|
SELECT
|
||||||
P1.duration /*通话时长*/
|
P1.cust /*客户*/
|
||||||
,P1.cust /*客户*/
|
|
||||||
,P1.mobile_phone /*客户电话*/
|
,P1.mobile_phone /*客户电话*/
|
||||||
,P1.call_result /*通话结果*/
|
,P1.call_result /*通话结果*/
|
||||||
,P1.call_origin_location /*归属地*/
|
,P1.call_origin_location /*归属地*/
|
||||||
,P1.relay_number /*中继号*/
|
,P1.relay_number /*中继号*/
|
||||||
,P1.satisfaction /*满意度评价*/
|
,P1.satisfaction /*满意度评价*/
|
||||||
,P1.type /*通话类型*/
|
|
||||||
,P1.device_status /*设备状态*/
|
,P1.device_status /*设备状态*/
|
||||||
,P1.company_name /*公司*/
|
,P1.company_name /*公司*/
|
||||||
,P1.queue_status /*排队状态*/
|
,P1.queue_status /*排队状态*/
|
||||||
|
|
@ -133,19 +137,20 @@ FROM p10_sa.s98_s_udesk_record p0
|
||||||
,P1.blacklist /*是否在黑名单*/
|
,P1.blacklist /*是否在黑名单*/
|
||||||
,P1.inquiry_content /*咨询内容*/
|
,P1.inquiry_content /*咨询内容*/
|
||||||
,P1.icr_record /*IVR录音*/
|
,P1.icr_record /*IVR录音*/
|
||||||
|
,P1.udesk_source /*来源*/
|
||||||
,P1.record_time /*记录时间*/
|
,P1.record_time /*记录时间*/
|
||||||
|
,P1.duration /*通话时长*/
|
||||||
|
,P1.type /*通话类型*/
|
||||||
,P1.call_id /*Call ID*/
|
,P1.call_id /*Call ID*/
|
||||||
|
|
||||||
FROM t01_udesk_record_agi_CUR_I P1
|
FROM t01_udesk_record_agi_CUR_I P1
|
||||||
LEFT JOIN :PDMDB.t01_udesk_record P2
|
LEFT JOIN :PDMDB.t01_udesk_record P2
|
||||||
ON P1.duration = P2.duration
|
ON P1.cust = P2.cust
|
||||||
AND P1.cust = P2.cust
|
|
||||||
AND P1.mobile_phone = P2.mobile_phone
|
AND P1.mobile_phone = P2.mobile_phone
|
||||||
AND P1.call_result = P2.call_result
|
AND P1.call_result = P2.call_result
|
||||||
AND P1.call_origin_location = P2.call_origin_location
|
AND P1.call_origin_location = P2.call_origin_location
|
||||||
AND P1.relay_number = P2.relay_number
|
AND P1.relay_number = P2.relay_number
|
||||||
AND P1.satisfaction = P2.satisfaction
|
AND P1.satisfaction = P2.satisfaction
|
||||||
AND P1.type = P2.type
|
|
||||||
AND P1.device_status = P2.device_status
|
AND P1.device_status = P2.device_status
|
||||||
AND P1.company_name = P2.company_name
|
AND P1.company_name = P2.company_name
|
||||||
AND P1.queue_status = P2.queue_status
|
AND P1.queue_status = P2.queue_status
|
||||||
|
|
@ -156,17 +161,18 @@ ON P1.duration = P2.duration
|
||||||
AND P1.blacklist = P2.blacklist
|
AND P1.blacklist = P2.blacklist
|
||||||
AND P1.inquiry_content = P2.inquiry_content
|
AND P1.inquiry_content = P2.inquiry_content
|
||||||
AND P1.icr_record = P2.icr_record
|
AND P1.icr_record = P2.icr_record
|
||||||
|
AND P1.udesk_source = P2.udesk_source
|
||||||
AND P1.record_time = P2.record_time
|
AND P1.record_time = P2.record_time
|
||||||
|
AND P1.duration = P2.duration
|
||||||
|
AND P1.type = P2.type
|
||||||
AND P1.call_id = P2.call_id
|
AND P1.call_id = P2.call_id
|
||||||
|
|
||||||
WHERE P2.duration IS NULL
|
WHERE P2.cust IS NULL
|
||||||
OR P2.cust IS NULL
|
|
||||||
OR P2.mobile_phone IS NULL
|
OR P2.mobile_phone IS NULL
|
||||||
OR P2.call_result IS NULL
|
OR P2.call_result IS NULL
|
||||||
OR P2.call_origin_location IS NULL
|
OR P2.call_origin_location IS NULL
|
||||||
OR P2.relay_number IS NULL
|
OR P2.relay_number IS NULL
|
||||||
OR P2.satisfaction IS NULL
|
OR P2.satisfaction IS NULL
|
||||||
OR P2.type IS NULL
|
|
||||||
OR P2.device_status IS NULL
|
OR P2.device_status IS NULL
|
||||||
OR P2.company_name IS NULL
|
OR P2.company_name IS NULL
|
||||||
OR P2.queue_status IS NULL
|
OR P2.queue_status IS NULL
|
||||||
|
|
@ -177,20 +183,21 @@ WHERE P2.duration IS NULL
|
||||||
OR P2.blacklist IS NULL
|
OR P2.blacklist IS NULL
|
||||||
OR P2.inquiry_content IS NULL
|
OR P2.inquiry_content IS NULL
|
||||||
OR P2.icr_record IS NULL
|
OR P2.icr_record IS NULL
|
||||||
|
OR P2.udesk_source IS NULL
|
||||||
OR P2.record_time IS NULL
|
OR P2.record_time IS NULL
|
||||||
|
OR P2.duration IS NULL
|
||||||
|
OR P2.type IS NULL
|
||||||
OR P2.call_id IS NULL
|
OR P2.call_id IS NULL
|
||||||
|
|
||||||
;
|
;
|
||||||
/*将新增数据插入到目标表 */
|
/*将新增数据插入到目标表 */
|
||||||
;INSERT INTO :PDMDB.t01_udesk_record (
|
;INSERT INTO :PDMDB.t01_udesk_record (
|
||||||
duration /*通话时长*/
|
cust /*客户*/
|
||||||
,cust /*客户*/
|
|
||||||
,mobile_phone /*客户电话*/
|
,mobile_phone /*客户电话*/
|
||||||
,call_result /*通话结果*/
|
,call_result /*通话结果*/
|
||||||
,call_origin_location /*归属地*/
|
,call_origin_location /*归属地*/
|
||||||
,relay_number /*中继号*/
|
,relay_number /*中继号*/
|
||||||
,satisfaction /*满意度评价*/
|
,satisfaction /*满意度评价*/
|
||||||
,type /*通话类型*/
|
|
||||||
,device_status /*设备状态*/
|
,device_status /*设备状态*/
|
||||||
,company_name /*公司*/
|
,company_name /*公司*/
|
||||||
,queue_status /*排队状态*/
|
,queue_status /*排队状态*/
|
||||||
|
|
@ -201,19 +208,20 @@ WHERE P2.duration IS NULL
|
||||||
,blacklist /*是否在黑名单*/
|
,blacklist /*是否在黑名单*/
|
||||||
,inquiry_content /*咨询内容*/
|
,inquiry_content /*咨询内容*/
|
||||||
,icr_record /*IVR录音*/
|
,icr_record /*IVR录音*/
|
||||||
|
,udesk_source /*来源*/
|
||||||
,record_time /*记录时间*/
|
,record_time /*记录时间*/
|
||||||
|
,duration /*通话时长*/
|
||||||
|
,type /*通话类型*/
|
||||||
,call_id /*Call ID*/
|
,call_id /*Call ID*/
|
||||||
|
|
||||||
)
|
)
|
||||||
SELECT
|
SELECT
|
||||||
P1.duration /*通话时长*/
|
P1.cust /*客户*/
|
||||||
,P1.cust /*客户*/
|
|
||||||
,P1.mobile_phone /*客户电话*/
|
,P1.mobile_phone /*客户电话*/
|
||||||
,P1.call_result /*通话结果*/
|
,P1.call_result /*通话结果*/
|
||||||
,P1.call_origin_location /*归属地*/
|
,P1.call_origin_location /*归属地*/
|
||||||
,P1.relay_number /*中继号*/
|
,P1.relay_number /*中继号*/
|
||||||
,P1.satisfaction /*满意度评价*/
|
,P1.satisfaction /*满意度评价*/
|
||||||
,P1.type /*通话类型*/
|
|
||||||
,P1.device_status /*设备状态*/
|
,P1.device_status /*设备状态*/
|
||||||
,P1.company_name /*公司*/
|
,P1.company_name /*公司*/
|
||||||
,P1.queue_status /*排队状态*/
|
,P1.queue_status /*排队状态*/
|
||||||
|
|
@ -224,22 +232,25 @@ SELECT
|
||||||
,P1.blacklist /*是否在黑名单*/
|
,P1.blacklist /*是否在黑名单*/
|
||||||
,P1.inquiry_content /*咨询内容*/
|
,P1.inquiry_content /*咨询内容*/
|
||||||
,P1.icr_record /*IVR录音*/
|
,P1.icr_record /*IVR录音*/
|
||||||
|
,P1.udesk_source /*来源*/
|
||||||
,P1.record_time /*记录时间*/
|
,P1.record_time /*记录时间*/
|
||||||
|
,P1.duration /*通话时长*/
|
||||||
|
,P1.type /*通话类型*/
|
||||||
,P1.call_id /*Call ID*/
|
,P1.call_id /*Call ID*/
|
||||||
|
|
||||||
FROM t01_udesk_record_agi_INS P1
|
FROM t01_udesk_record_agi_INS P1
|
||||||
ON CONFLICT ( record_time,call_id)
|
ON CONFLICT ( record_time,duration,type,call_id)
|
||||||
DO UPDATE SET
|
DO UPDATE SET
|
||||||
record_time=excluded.record_time
|
record_time=excluded.record_time
|
||||||
,call_id=excluded.call_id
|
|
||||||
,duration=excluded.duration
|
,duration=excluded.duration
|
||||||
|
,type=excluded.type
|
||||||
|
,call_id=excluded.call_id
|
||||||
,cust=excluded.cust
|
,cust=excluded.cust
|
||||||
,mobile_phone=excluded.mobile_phone
|
,mobile_phone=excluded.mobile_phone
|
||||||
,call_result=excluded.call_result
|
,call_result=excluded.call_result
|
||||||
,call_origin_location=excluded.call_origin_location
|
,call_origin_location=excluded.call_origin_location
|
||||||
,relay_number=excluded.relay_number
|
,relay_number=excluded.relay_number
|
||||||
,satisfaction=excluded.satisfaction
|
,satisfaction=excluded.satisfaction
|
||||||
,type=excluded.type
|
|
||||||
,device_status=excluded.device_status
|
,device_status=excluded.device_status
|
||||||
,company_name=excluded.company_name
|
,company_name=excluded.company_name
|
||||||
,queue_status=excluded.queue_status
|
,queue_status=excluded.queue_status
|
||||||
|
|
@ -250,6 +261,7 @@ DO UPDATE SET
|
||||||
,blacklist=excluded.blacklist
|
,blacklist=excluded.blacklist
|
||||||
,inquiry_content=excluded.inquiry_content
|
,inquiry_content=excluded.inquiry_content
|
||||||
,icr_record=excluded.icr_record
|
,icr_record=excluded.icr_record
|
||||||
|
,udesk_source=excluded.udesk_source
|
||||||
|
|
||||||
|
|
||||||
;
|
;
|
||||||
|
|
|
||||||
Loading…
Reference in New Issue