add workflow 天润Smart-ccc会话数据,dev
This commit is contained in:
root
parent
e6495ffd5b
commit
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/*******Main Section**************************************************************************/
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\set ON_ERROR_STOP on
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\set AUTOCOMMIT on
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\timing on
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delete from p10_sa.S98_S_tr_chat_messages
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;
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insert into p10_sa.S98_S_tr_chat_messages
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( unique_id
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, main_unique_id
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, sender_id
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, sender_name
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, sender_type
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, message_type
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, content
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, file_key
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, file_name
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, file_url
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, send_status
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, sensitive_word
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, create_time
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, etl_tx_dt )
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select
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unique_id
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, main_unique_id
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, sender_id
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, sender_name
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, sender_type
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, message_type
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, content
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, file_key
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, file_name
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, file_url
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, send_status
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, sensitive_word
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, create_time
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, etl_tx_dt
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from p00_tal.S98_S_tr_chat_messages
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;
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delete from p12_sfull.S98_S_tr_chat_messages
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;
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;
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insert into p12_sfull.S98_S_tr_chat_messages
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( unique_id
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, main_unique_id
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, sender_id
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, sender_name
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, sender_type
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, message_type
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, content
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, file_key
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, file_name
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, file_url
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, send_status
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, sensitive_word
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, create_time
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, etl_tx_dt )
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select
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unique_id
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, main_unique_id
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, sender_id
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, sender_name
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, sender_type
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, message_type
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, content
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, file_key
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, file_name
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, file_url
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, send_status
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, sensitive_word
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, create_time
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, etl_tx_dt
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from p10_sa.S98_S_tr_chat_messages
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;
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\q
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CREATE FOREIGN TABLE if not exists p00_tal.S98_S_tr_chat_messages (
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unique_id TEXT
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, main_unique_id TEXT
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, sender_id TEXT
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, sender_name TEXT
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, sender_type TEXT
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, message_type TEXT
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, content TEXT
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, file_key TEXT
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, file_name TEXT
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, file_url TEXT
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, send_status TEXT
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, sensitive_word TEXT
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, create_time TEXT
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, etl_tx_dt TIMESTAMP
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)
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SERVER pgsql_server_S98_S OPTIONS(schema_name 'data_api', table_name 'tr_chat_messages' );
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create table if not exists p10_sa.S98_S_tr_chat_messages (
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unique_id TEXT
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, main_unique_id TEXT
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, sender_id TEXT
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, sender_name TEXT
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, sender_type TEXT
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, message_type TEXT
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, content TEXT
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, file_key TEXT
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, file_name TEXT
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, file_url TEXT
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, send_status TEXT
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, sensitive_word TEXT
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, create_time TEXT
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, etl_tx_dt TIMESTAMP
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) ;
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COMMENT ON COLUMN p10_sa.S98_S_tr_chat_messages.unique_id IS ' 消息唯一标识';
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COMMENT ON COLUMN p10_sa.S98_S_tr_chat_messages.main_unique_id IS '在线客服会话ID';
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COMMENT ON COLUMN p10_sa.S98_S_tr_chat_messages.sender_id IS '消息发送方ID';
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COMMENT ON COLUMN p10_sa.S98_S_tr_chat_messages.sender_name IS '消息发送方名称';
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COMMENT ON COLUMN p10_sa.S98_S_tr_chat_messages.sender_type IS '消息发送方类型';
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COMMENT ON COLUMN p10_sa.S98_S_tr_chat_messages.message_type IS '消息类型';
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COMMENT ON COLUMN p10_sa.S98_S_tr_chat_messages.content IS '消息内容';
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COMMENT ON COLUMN p10_sa.S98_S_tr_chat_messages.file_key IS '文件的地址';
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COMMENT ON COLUMN p10_sa.S98_S_tr_chat_messages.file_name IS '文件名称';
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COMMENT ON COLUMN p10_sa.S98_S_tr_chat_messages.file_url IS '文件访问路径';
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COMMENT ON COLUMN p10_sa.S98_S_tr_chat_messages.send_status IS '消息发送状态';
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COMMENT ON COLUMN p10_sa.S98_S_tr_chat_messages.sensitive_word IS '消息内容包含敏感词';
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COMMENT ON COLUMN p10_sa.S98_S_tr_chat_messages.create_time IS '消息创建时间戳';
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COMMENT ON COLUMN p10_sa.S98_S_tr_chat_messages.etl_tx_dt IS '';
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COMMENT ON TABLE p10_sa.S98_S_tr_chat_messages IS '会话消息详情';
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create table if not exists p12_sfull.S98_S_tr_chat_messages (
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unique_id TEXT
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, main_unique_id TEXT
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, sender_id TEXT
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, sender_name TEXT
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, sender_type TEXT
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, message_type TEXT
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, content TEXT
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, file_key TEXT
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, file_name TEXT
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, file_url TEXT
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, send_status TEXT
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, sensitive_word TEXT
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, create_time TEXT
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, etl_tx_dt TIMESTAMP
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) ;
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COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_messages.unique_id IS ' 消息唯一标识';
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COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_messages.main_unique_id IS '在线客服会话ID';
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COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_messages.sender_id IS '消息发送方ID';
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COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_messages.sender_name IS '消息发送方名称';
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COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_messages.sender_type IS '消息发送方类型';
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COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_messages.message_type IS '消息类型';
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COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_messages.content IS '消息内容';
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COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_messages.file_key IS '文件的地址';
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COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_messages.file_name IS '文件名称';
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COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_messages.file_url IS '文件访问路径';
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COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_messages.send_status IS '消息发送状态';
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COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_messages.sensitive_word IS '消息内容包含敏感词';
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COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_messages.create_time IS '消息创建时间戳';
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COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_messages.etl_tx_dt IS '';
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COMMENT ON TABLE p12_sfull.S98_S_tr_chat_messages IS '会话消息详情';
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@ -0,0 +1,214 @@
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/*******Main Section**************************************************************************/
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\set ON_ERROR_STOP on
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\set AUTOCOMMIT on
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\timing on
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delete from p10_sa.S98_S_tr_chat_records
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;
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insert into p10_sa.S98_S_tr_chat_records
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( main_unique_id
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, contact_type
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, app_id
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, app_name
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, visitor_id
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, visitor_name
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, robot_id
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, robot_name
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, robot_start_time
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, robot_end_time
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, qno
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, qname
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, cno
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, client_name
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, chat_duration_type
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, close_status
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, close_reason
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, open_type
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, first_response_duration
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, start_time
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, end_time
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, queue_time
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, join_queue_time
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, bridge_time
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, session_type
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, chat_valid_session
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, comment_session
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, invitation_initiator
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, keys
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, remark
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, ip
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, customer_region
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, chat_times
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, invited_times
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, search_word
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, operating_system
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, browser
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, referer_name
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, referer_url
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, first_visit_page_url
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, initiation_page_url
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, visit_tracks
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, visitor_extra_info
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, device_type
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, app_type
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, province
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, city
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, referrer_name
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, etl_tx_dt )
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select
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main_unique_id
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, contact_type
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, app_id
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, app_name
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, visitor_id
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, visitor_name
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, robot_id
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, robot_name
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, robot_start_time
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, robot_end_time
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, qno
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, qname
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, cno
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, client_name
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, chat_duration_type
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, close_status
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, close_reason
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, open_type
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, first_response_duration
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, start_time
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, end_time
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, queue_time
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, join_queue_time
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, bridge_time
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, session_type
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, chat_valid_session
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, comment_session
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, invitation_initiator
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, keys
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, remark
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, ip
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, customer_region
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, chat_times
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, invited_times
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, search_word
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, operating_system
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, browser
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, referer_name
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, referer_url
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, first_visit_page_url
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, initiation_page_url
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, visit_tracks
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, visitor_extra_info
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, device_type
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, app_type
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, province
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, city
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, referrer_name
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, etl_tx_dt
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from p00_tal.S98_S_tr_chat_records
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;
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delete from p12_sfull.S98_S_tr_chat_records where main_unique_id in (select main_unique_id from p10_sa.S98_S_tr_chat_records)
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;
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;
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insert into p12_sfull.S98_S_tr_chat_records
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( main_unique_id
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, contact_type
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, app_id
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, app_name
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, visitor_id
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, visitor_name
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, robot_id
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, robot_name
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, robot_start_time
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, robot_end_time
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, qno
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, qname
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, cno
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, client_name
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, chat_duration_type
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, close_status
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, close_reason
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, open_type
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, first_response_duration
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, start_time
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, end_time
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, queue_time
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, join_queue_time
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, bridge_time
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, session_type
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, chat_valid_session
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, comment_session
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||||||
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, invitation_initiator
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||||||
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, keys
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||||||
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, remark
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||||||
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, ip
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||||||
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, customer_region
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||||||
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, chat_times
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||||||
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, invited_times
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||||||
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, search_word
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, operating_system
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, browser
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, referer_name
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, referer_url
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, first_visit_page_url
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, initiation_page_url
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, visit_tracks
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, visitor_extra_info
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, device_type
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, app_type
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, province
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, city
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, referrer_name
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, etl_tx_dt )
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select
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main_unique_id
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, contact_type
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, app_id
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, app_name
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, visitor_id
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, visitor_name
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, robot_id
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, robot_name
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, robot_start_time
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, robot_end_time
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, qno
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, qname
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, cno
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, client_name
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, chat_duration_type
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, close_status
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, close_reason
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, open_type
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, first_response_duration
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, start_time
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, end_time
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, queue_time
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, join_queue_time
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, bridge_time
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, session_type
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, chat_valid_session
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, comment_session
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, invitation_initiator
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, keys
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, remark
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, ip
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, customer_region
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, chat_times
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, invited_times
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, search_word
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, operating_system
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, browser
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, referer_name
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, referer_url
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, first_visit_page_url
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, initiation_page_url
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, visit_tracks
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, visitor_extra_info
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, device_type
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, app_type
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, province
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, city
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, referrer_name
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, etl_tx_dt
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from p10_sa.S98_S_tr_chat_records
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;
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\q
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@ -0,0 +1,60 @@
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CREATE FOREIGN TABLE if not exists p00_tal.S98_S_tr_chat_records (
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main_unique_id TEXT
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, contact_type TEXT
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||||||
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, app_id TEXT
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||||||
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, app_name TEXT
|
||||||
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, visitor_id TEXT
|
||||||
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, visitor_name TEXT
|
||||||
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, robot_id TEXT
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||||||
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, robot_name TEXT
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||||||
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, robot_start_time TEXT
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, robot_end_time TEXT
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, qno TEXT
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, qname TEXT
|
||||||
|
, cno TEXT
|
||||||
|
, client_name TEXT
|
||||||
|
, chat_duration_type TEXT
|
||||||
|
, close_status TEXT
|
||||||
|
, close_reason TEXT
|
||||||
|
, open_type TEXT
|
||||||
|
, first_response_duration TEXT
|
||||||
|
, start_time TEXT
|
||||||
|
, end_time TEXT
|
||||||
|
, queue_time TEXT
|
||||||
|
, join_queue_time TEXT
|
||||||
|
, bridge_time TEXT
|
||||||
|
, session_type TEXT
|
||||||
|
, chat_valid_session TEXT
|
||||||
|
, comment_session TEXT
|
||||||
|
, invitation_initiator TEXT
|
||||||
|
, keys TEXT
|
||||||
|
, remark TEXT
|
||||||
|
, ip TEXT
|
||||||
|
, customer_region TEXT
|
||||||
|
, chat_times TEXT
|
||||||
|
, invited_times TEXT
|
||||||
|
, search_word TEXT
|
||||||
|
, operating_system TEXT
|
||||||
|
, browser TEXT
|
||||||
|
, referer_name TEXT
|
||||||
|
, referer_url TEXT
|
||||||
|
, first_visit_page_url TEXT
|
||||||
|
, initiation_page_url TEXT
|
||||||
|
, visit_tracks TEXT
|
||||||
|
, visitor_extra_info TEXT
|
||||||
|
, device_type TEXT
|
||||||
|
, app_type TEXT
|
||||||
|
, province TEXT
|
||||||
|
, city TEXT
|
||||||
|
, referrer_name TEXT
|
||||||
|
, etl_tx_dt TIMESTAMP
|
||||||
|
)
|
||||||
|
|
||||||
|
|
||||||
|
SERVER pgsql_server_S98_S OPTIONS(schema_name 'data_api', table_name 'tr_chat_records' );
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
|
|
@ -0,0 +1,211 @@
|
||||||
|
|
||||||
|
create table if not exists p10_sa.S98_S_tr_chat_records (
|
||||||
|
main_unique_id TEXT
|
||||||
|
, contact_type TEXT
|
||||||
|
, app_id TEXT
|
||||||
|
, app_name TEXT
|
||||||
|
, visitor_id TEXT
|
||||||
|
, visitor_name TEXT
|
||||||
|
, robot_id TEXT
|
||||||
|
, robot_name TEXT
|
||||||
|
, robot_start_time TEXT
|
||||||
|
, robot_end_time TEXT
|
||||||
|
, qno TEXT
|
||||||
|
, qname TEXT
|
||||||
|
, cno TEXT
|
||||||
|
, client_name TEXT
|
||||||
|
, chat_duration_type TEXT
|
||||||
|
, close_status TEXT
|
||||||
|
, close_reason TEXT
|
||||||
|
, open_type TEXT
|
||||||
|
, first_response_duration TEXT
|
||||||
|
, start_time TEXT
|
||||||
|
, end_time TEXT
|
||||||
|
, queue_time TEXT
|
||||||
|
, join_queue_time TEXT
|
||||||
|
, bridge_time TEXT
|
||||||
|
, session_type TEXT
|
||||||
|
, chat_valid_session TEXT
|
||||||
|
, comment_session TEXT
|
||||||
|
, invitation_initiator TEXT
|
||||||
|
, keys TEXT
|
||||||
|
, remark TEXT
|
||||||
|
, ip TEXT
|
||||||
|
, customer_region TEXT
|
||||||
|
, chat_times TEXT
|
||||||
|
, invited_times TEXT
|
||||||
|
, search_word TEXT
|
||||||
|
, operating_system TEXT
|
||||||
|
, browser TEXT
|
||||||
|
, referer_name TEXT
|
||||||
|
, referer_url TEXT
|
||||||
|
, first_visit_page_url TEXT
|
||||||
|
, initiation_page_url TEXT
|
||||||
|
, visit_tracks TEXT
|
||||||
|
, visitor_extra_info TEXT
|
||||||
|
, device_type TEXT
|
||||||
|
, app_type TEXT
|
||||||
|
, province TEXT
|
||||||
|
, city TEXT
|
||||||
|
, referrer_name TEXT
|
||||||
|
, etl_tx_dt TIMESTAMP
|
||||||
|
) ;
|
||||||
|
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.main_unique_id IS '在线客服会话ID';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.contact_type IS '接入渠道';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.app_id IS '接入号ID';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.app_name IS '接入号名称';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.visitor_id IS '访客ID';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.visitor_name IS '访客姓名';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.robot_id IS '机器人客服ID';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.robot_name IS '机器人客服名称';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.robot_start_time IS '机器人客服接入会话时间戳';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.robot_end_time IS '机器人客服结束会话时间戳';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.qno IS '接入队列号';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.qname IS '队列名称';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.cno IS '接待座席号';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.client_name IS '座席名称';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.chat_duration_type IS '接待类型';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.close_status IS '会话结束时状态';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.close_reason IS '会话结束原因';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.open_type IS '会话发起方式';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.first_response_duration IS '座席首次响应时长';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.start_time IS '会话开始时间戳';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.end_time IS '会话结束时间戳';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.queue_time IS '排队时长';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.join_queue_time IS '接入队列时间戳';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.bridge_time IS '座席接入时间戳';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.session_type IS '会话是否有人工客服接入';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.chat_valid_session IS '是否是有效会话';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.comment_session IS '是否是通过留言发起的会话';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.invitation_initiator IS '满意度评价发起方式';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.keys IS '满意度评价';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.remark IS '满意度评价备注';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.ip IS '访客IP';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.customer_region IS '访问地区';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.chat_times IS '会话次数';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.invited_times IS '被邀请次数';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.search_word IS '搜索词，通过对来源页解析，获取搜索参数参数。';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.operating_system IS '操作系统';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.browser IS '浏览器型号';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.referer_name IS '访客来源';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.referer_url IS '来源页';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.first_visit_page_url IS '着陆页';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.initiation_page_url IS '会话发起页';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.visit_tracks IS '浏览轨迹';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.visitor_extra_info IS '访客自定义参数';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.device_type IS '访客设备类型';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.app_type IS '接入渠道类型';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.province IS '访客会话时所在省份';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.city IS '访客会话时所在城市';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.referrer_name IS '访客来源';
|
||||||
|
COMMENT ON COLUMN p10_sa.S98_S_tr_chat_records.etl_tx_dt IS '';
|
||||||
|
|
||||||
|
COMMENT ON TABLE p10_sa.S98_S_tr_chat_records IS '会话记录列表';
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
|
create table if not exists p12_sfull.S98_S_tr_chat_records (
|
||||||
|
main_unique_id TEXT
|
||||||
|
, contact_type TEXT
|
||||||
|
, app_id TEXT
|
||||||
|
, app_name TEXT
|
||||||
|
, visitor_id TEXT
|
||||||
|
, visitor_name TEXT
|
||||||
|
, robot_id TEXT
|
||||||
|
, robot_name TEXT
|
||||||
|
, robot_start_time TEXT
|
||||||
|
, robot_end_time TEXT
|
||||||
|
, qno TEXT
|
||||||
|
, qname TEXT
|
||||||
|
, cno TEXT
|
||||||
|
, client_name TEXT
|
||||||
|
, chat_duration_type TEXT
|
||||||
|
, close_status TEXT
|
||||||
|
, close_reason TEXT
|
||||||
|
, open_type TEXT
|
||||||
|
, first_response_duration TEXT
|
||||||
|
, start_time TEXT
|
||||||
|
, end_time TEXT
|
||||||
|
, queue_time TEXT
|
||||||
|
, join_queue_time TEXT
|
||||||
|
, bridge_time TEXT
|
||||||
|
, session_type TEXT
|
||||||
|
, chat_valid_session TEXT
|
||||||
|
, comment_session TEXT
|
||||||
|
, invitation_initiator TEXT
|
||||||
|
, keys TEXT
|
||||||
|
, remark TEXT
|
||||||
|
, ip TEXT
|
||||||
|
, customer_region TEXT
|
||||||
|
, chat_times TEXT
|
||||||
|
, invited_times TEXT
|
||||||
|
, search_word TEXT
|
||||||
|
, operating_system TEXT
|
||||||
|
, browser TEXT
|
||||||
|
, referer_name TEXT
|
||||||
|
, referer_url TEXT
|
||||||
|
, first_visit_page_url TEXT
|
||||||
|
, initiation_page_url TEXT
|
||||||
|
, visit_tracks TEXT
|
||||||
|
, visitor_extra_info TEXT
|
||||||
|
, device_type TEXT
|
||||||
|
, app_type TEXT
|
||||||
|
, province TEXT
|
||||||
|
, city TEXT
|
||||||
|
, referrer_name TEXT
|
||||||
|
, etl_tx_dt TIMESTAMP
|
||||||
|
) ;
|
||||||
|
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.main_unique_id IS '在线客服会话ID';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.contact_type IS '接入渠道';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.app_id IS '接入号ID';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.app_name IS '接入号名称';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.visitor_id IS '访客ID';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.visitor_name IS '访客姓名';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.robot_id IS '机器人客服ID';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.robot_name IS '机器人客服名称';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.robot_start_time IS '机器人客服接入会话时间戳';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.robot_end_time IS '机器人客服结束会话时间戳';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.qno IS '接入队列号';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.qname IS '队列名称';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.cno IS '接待座席号';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.client_name IS '座席名称';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.chat_duration_type IS '接待类型';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.close_status IS '会话结束时状态';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.close_reason IS '会话结束原因';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.open_type IS '会话发起方式';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.first_response_duration IS '座席首次响应时长';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.start_time IS '会话开始时间戳';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.end_time IS '会话结束时间戳';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.queue_time IS '排队时长';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.join_queue_time IS '接入队列时间戳';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.bridge_time IS '座席接入时间戳';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.session_type IS '会话是否有人工客服接入';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.chat_valid_session IS '是否是有效会话';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.comment_session IS '是否是通过留言发起的会话';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.invitation_initiator IS '满意度评价发起方式';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.keys IS '满意度评价';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.remark IS '满意度评价备注';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.ip IS '访客IP';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.customer_region IS '访问地区';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.chat_times IS '会话次数';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.invited_times IS '被邀请次数';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.search_word IS '搜索词，通过对来源页解析，获取搜索参数参数。';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.operating_system IS '操作系统';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.browser IS '浏览器型号';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.referer_name IS '访客来源';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.referer_url IS '来源页';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.first_visit_page_url IS '着陆页';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.initiation_page_url IS '会话发起页';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.visit_tracks IS '浏览轨迹';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.visitor_extra_info IS '访客自定义参数';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.device_type IS '访客设备类型';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.app_type IS '接入渠道类型';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.province IS '访客会话时所在省份';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.city IS '访客会话时所在城市';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.referrer_name IS '访客来源';
|
||||||
|
COMMENT ON COLUMN p12_sfull.S98_S_tr_chat_records.etl_tx_dt IS '';
|
||||||
|
|
||||||
|
COMMENT ON TABLE p12_sfull.S98_S_tr_chat_records IS '会话记录列表';
|
||||||
|
|
||||||
|
|
@ -0,0 +1,81 @@
|
||||||
|
#!/usr/bin/python
|
||||||
|
# -*- encoding=utf-8 -*-
|
||||||
|
from airflow import DAG
|
||||||
|
from datetime import datetime, timedelta
|
||||||
|
from airflow.contrib.hooks.ssh_hook import SSHHook
|
||||||
|
from airflow.contrib.operators.ssh_operator import SSHOperator
|
||||||
|
from airflow.sensors.external_task_sensor import ExternalTaskSensor
|
||||||
|
import json
|
||||||
|
|
||||||
|
from airflow.operators.trigger_dagrun import TriggerDagRunOperator
|
||||||
|
from airflow.operators.email_operator import EmailOperator
|
||||||
|
from airflow.utils.trigger_rule import TriggerRule
|
||||||
|
|
||||||
|
|
||||||
|
sshHook = SSHHook(ssh_conn_id ='ssh_air')
|
||||||
|
default_args = {
|
||||||
|
'owner': 'info@idgvalue.com',
|
||||||
|
'email_on_failure': True,
|
||||||
|
'email_on_retry':True,
|
||||||
|
'start_date': datetime(2024, 1, 1),
|
||||||
|
'depends_on_past': False,
|
||||||
|
'retries': 6,
|
||||||
|
'retry_delay': timedelta(minutes=10),
|
||||||
|
}
|
||||||
|
|
||||||
|
dag = DAG('wf_dag_smart_ccc_chat', default_args=default_args,
|
||||||
|
schedule_interval="0 0-23/1 * * *",
|
||||||
|
catchup=False,
|
||||||
|
dagrun_timeout=timedelta(minutes=160),
|
||||||
|
max_active_runs=3)
|
||||||
|
|
||||||
|
task_failed = EmailOperator (
|
||||||
|
dag=dag,
|
||||||
|
trigger_rule=TriggerRule.ONE_FAILED,
|
||||||
|
task_id="task_failed",
|
||||||
|
to=["info@idgvalue.com"],
|
||||||
|
cc=[""],
|
||||||
|
subject="smart_ccc_chat_failed",
|
||||||
|
html_content='<h3>您好，smart_ccc_chat作业失败，请及时处理" </h3>')
|
||||||
|
|
||||||
|
chat_records_feign = SSHOperator(
|
||||||
|
ssh_hook=sshHook,
|
||||||
|
task_id='chat_records_feign',
|
||||||
|
command='python3 /data/airflow/etl/API/chat_records_feign.py',
|
||||||
|
depends_on_past=False,
|
||||||
|
retries=3,
|
||||||
|
dag=dag)
|
||||||
|
|
||||||
|
chat_records_load = SSHOperator(
|
||||||
|
ssh_hook=sshHook,
|
||||||
|
task_id='chat_records_load',
|
||||||
|
command='/data/airflow/etl/API/run_psql.sh {{ ds_nodash }} {{params.my_param }}',
|
||||||
|
params={'my_param':"chat_records_load"},
|
||||||
|
depends_on_past=False,
|
||||||
|
retries=3,
|
||||||
|
dag=dag)
|
||||||
|
|
||||||
|
chat_records_feign >> chat_records_load
|
||||||
|
|
||||||
|
tr_chat_messages_4800 = SSHOperator(
|
||||||
|
ssh_hook=sshHook,
|
||||||
|
task_id='tr_chat_messages_4800',
|
||||||
|
command='/data/airflow/etl/SA/run_sa.sh {{ ds_nodash }} {{ params.my_param }} >>/data/airflow/logs/run_psql_{{ds_nodash}}.log 2>&1 ',
|
||||||
|
params={'my_param':"S98_S_tr_chat_messages"},
|
||||||
|
depends_on_past=False,
|
||||||
|
retries=3,
|
||||||
|
dag=dag)
|
||||||
|
|
||||||
|
tr_chat_records_2337 = SSHOperator(
|
||||||
|
ssh_hook=sshHook,
|
||||||
|
task_id='tr_chat_records_2337',
|
||||||
|
command='/data/airflow/etl/SA/run_sa.sh {{ ds_nodash }} {{ params.my_param }} >>/data/airflow/logs/run_psql_{{ds_nodash}}.log 2>&1 ',
|
||||||
|
params={'my_param':"S98_S_tr_chat_records"},
|
||||||
|
depends_on_past=False,
|
||||||
|
retries=3,
|
||||||
|
dag=dag)
|
||||||
|
|
||||||
|
chat_records_load >> tr_chat_records_2337
|
||||||
|
chat_records_load >> tr_chat_messages_4800
|
||||||
|
tr_chat_messages_4800 >> task_failed
|
||||||
|
tr_chat_records_2337 >> task_failed
|
||||||
|
|
@ -0,0 +1,204 @@
|
||||||
|
# coding: utf-8
|
||||||
|
import requests
|
||||||
|
import json
|
||||||
|
import psycopg2
|
||||||
|
import uuid
|
||||||
|
import datetime
|
||||||
|
import time
|
||||||
|
import hashlib
|
||||||
|
import time
|
||||||
|
import hmac
|
||||||
|
import base64
|
||||||
|
import urllib.parse
|
||||||
|
import hashlib
|
||||||
|
from collections import OrderedDict
|
||||||
|
from urllib.parse import quote_plus
|
||||||
|
|
||||||
|
#全局变量，便于参数使用的预设值
|
||||||
|
current_date = datetime.date.today() # 获取当前日期
|
||||||
|
previous_date = current_date - datetime.timedelta(days=1) # 获取前一天日期
|
||||||
|
formatted_current_date = current_date.strftime("%Y-%m-%dT%H:%M:%SZ") # 获取当前日期 - 标准化
|
||||||
|
formatted_previous_date = previous_date.strftime("%Y-%m-%dT%H:%M:%SZ") # 获取前一天日期 - 标准化
|
||||||
|
timestamp = time.time() # 为Unix time，即从"1970-01-01 00:00:00"至今的秒数；
|
||||||
|
sign_version = 'v2' # 签名版本号，固定值v2
|
||||||
|
nonce = str(uuid.uuid4())
|
||||||
|
current_time_utc =( datetime.datetime.now() - datetime.timedelta(hours=8)).strftime("%Y-%m-%dT%H:%M:%SZ")
|
||||||
|
|
||||||
|
formatted2_current_date = current_date.strftime("%Y-%m-%d %H:%M:%S") # 获取当前日期 - 标准化
|
||||||
|
formatted2_previous_date = previous_date.strftime("%Y-%m-%d %H:%M:%S") # 获取前一天日期 - 标准化
|
||||||
|
|
||||||
|
def formatted2_previous_hour(h):
|
||||||
|
if h==0:
|
||||||
|
return datetime.datetime.now().strftime("%Y-%m-%d %H:%M:%S")
|
||||||
|
start_of_current_hour = datetime.datetime.now().replace(minute=0, second=0, microsecond=0)
|
||||||
|
# 减去一个小时，得到前一个小时的开始时间
|
||||||
|
start_of_previous_hour = start_of_current_hour - datetime.timedelta(hours=h)
|
||||||
|
return start_of_previous_hour.strftime("%Y-%m-%d %H:%M:%S")
|
||||||
|
|
||||||
|
def previous_hour_timestamp(h):
|
||||||
|
if h==0:
|
||||||
|
return int(time.time())
|
||||||
|
start_of_current_hour = datetime.datetime.now().replace(minute=0, second=0, microsecond=0)
|
||||||
|
# 减去一个小时，得到前一个小时的开始时间
|
||||||
|
start_of_previous_hour = start_of_current_hour - datetime.timedelta(hours=h)
|
||||||
|
return int(start_of_previous_hour.timestamp())
|
||||||
|
|
||||||
|
#计算签名
|
||||||
|
def generate_signature(str, private_key):
|
||||||
|
signature = hmac.new(private_key.encode(), (str).encode(), hashlib.sha1)
|
||||||
|
signature_b64 = base64.b64encode(signature.digest()).decode()
|
||||||
|
return signature_b64
|
||||||
|
|
||||||
|
#构建查询链接
|
||||||
|
def build_query_string(params):
|
||||||
|
# 使用OrderedDict来保持排序
|
||||||
|
sorted_params = OrderedDict(sorted(params.items()))
|
||||||
|
|
||||||
|
# 拼接属性名和属性值，并使用&连接
|
||||||
|
query_string = '&'.join('{}={}'.format(
|
||||||
|
urllib.parse.quote_plus(k),
|
||||||
|
urllib.parse.quote_plus(str(v))
|
||||||
|
) for k, v in sorted_params.items())
|
||||||
|
return query_string
|
||||||
|
|
||||||
|
def request_data_signature_get():
|
||||||
|
print(f'开始请求会话记录数据')
|
||||||
|
url='https://api-bj.clink.cn/livechat/copy_chat_records'
|
||||||
|
param={'Timestamp':current_time_utc,'Expires':86400,'date':formatted2_previous_date,'AccessKeyId':'b17759d3a36fba9a2cf522fbf4cbf177',}
|
||||||
|
print(f'param: {param}')
|
||||||
|
url_path = build_query_string(param)
|
||||||
|
url_param = url_path
|
||||||
|
print(f'url_param: {url_param}')
|
||||||
|
url_param = f'GETapi-bj.clink.cn/livechat/copy_chat_records?{url_param}'
|
||||||
|
print(f'待计算字符串: {url_param}')
|
||||||
|
signature= generate_signature(url_param,'5g027B6w06630Y5240c1')
|
||||||
|
print(f'计算签名: {signature}')
|
||||||
|
print(f'编码后签名: {urllib.parse.quote_plus(signature)}')
|
||||||
|
url = f'{url}?{url_path}&Signature={urllib.parse.quote_plus(signature)}'
|
||||||
|
print(f'url: {url}')
|
||||||
|
|
||||||
|
dataReqL=requests.get(url,headers={},params={})
|
||||||
|
resText = dataReqL.text
|
||||||
|
i = 0
|
||||||
|
while 'error' in resText and i < 5:
|
||||||
|
print(f'请求会话记录失败，再次请求第{i+1}次')
|
||||||
|
time.sleep(1)
|
||||||
|
dataReqL=requests.get(url,headers={},params={})
|
||||||
|
resText = dataReqL.text
|
||||||
|
i = i + 1
|
||||||
|
resD=json.loads(resText)
|
||||||
|
return resD
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
|
def request_detail_signature_get(id):
|
||||||
|
print(f'开始请求会话详情数据：{id}')
|
||||||
|
url='https://api-bj.clink.cn/livechat/list_chat_messages'
|
||||||
|
param={'Timestamp':current_time_utc,'Expires':86400,'mainUniqueId':id,'AccessKeyId':'b17759d3a36fba9a2cf522fbf4cbf177'}
|
||||||
|
print(f'param: {param}')
|
||||||
|
url_path = build_query_string(param)
|
||||||
|
url_param = url_path
|
||||||
|
print(f'url_param: {url_param}')
|
||||||
|
url_param = f'GETapi-bj.clink.cn/livechat/list_chat_messages?{url_param}'
|
||||||
|
print(f'待计算字符串: {url_param}')
|
||||||
|
signature= generate_signature(url_param,'5g027B6w06630Y5240c1')
|
||||||
|
print(f'计算签名: {signature}')
|
||||||
|
print(f'编码后签名: {urllib.parse.quote_plus(signature)}')
|
||||||
|
url = f'{url}?{url_path}&Signature={urllib.parse.quote_plus(signature)}'
|
||||||
|
print(f'url: {url}')
|
||||||
|
|
||||||
|
dataReqL=requests.get(url,headers={},params={})
|
||||||
|
resText = dataReqL.text
|
||||||
|
i = 0
|
||||||
|
while 'error' in resText and i < 5:
|
||||||
|
print(f'请求会话记录失败，再次请求第{i+1}次')
|
||||||
|
time.sleep(1)
|
||||||
|
dataReqL=requests.get(url,headers={},params={})
|
||||||
|
resText = dataReqL.text
|
||||||
|
i = i + 1
|
||||||
|
resD=json.loads(resText)
|
||||||
|
return resD
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
|
def load_data_to_db(dataList):
|
||||||
|
conn = psycopg2.connect(database="dataops_db", user="dbuser_dops", password="MIgTi3jA",host="172.17.0.8", port="5432")
|
||||||
|
print('数据库连接成功')
|
||||||
|
dataId=str(uuid.uuid4())
|
||||||
|
total=len(dataList)
|
||||||
|
print('临时id：'+dataId)
|
||||||
|
json_object = json.dumps(dataList)
|
||||||
|
cur=conn.cursor()
|
||||||
|
sql="update data_api.api_data set is_loaded = '1' where api_id = 'f31fc54503de4ceda87ec9b3c99e4d0e';INSERT INTO data_api.api_data (id,api_id,data,total_num,is_loaded,status,request_tm,execute_tm,remark) values (%s,%s,%s,%s,'0','0',current_timestamp(0),current_timestamp(0),'')"
|
||||||
|
cur.execute(sql,[dataId,'f31fc54503de4ceda87ec9b3c99e4d0e', json_object, total])
|
||||||
|
conn.commit()
|
||||||
|
cur.close()
|
||||||
|
conn.close()
|
||||||
|
print('加载数据结束：chat_records:查询会话记录列表')
|
||||||
|
|
||||||
|
def load_detail_data_to_db(ids, dataList):
|
||||||
|
conn = psycopg2.connect(database="dataops_db", user="dbuser_dops", password="MIgTi3jA",host="172.17.0.8", port="5432")
|
||||||
|
print('数据库连接成功')
|
||||||
|
dataId=str(uuid.uuid4())
|
||||||
|
total=len(dataList)
|
||||||
|
print('临时id：'+dataId)
|
||||||
|
json_object = json.dumps(dataList)
|
||||||
|
idstr = ','.join(ids)
|
||||||
|
cur=conn.cursor()
|
||||||
|
sql="update data_api.cc_details_ids_exp set is_loaded = '1' where api_id = '211b765fe3e04082a9f83a29e3b0c37c' and id in (%s); INSERT INTO data_api.cc_message_details (id,api_id,data,total_num,is_loaded,status,request_tm,execute_tm,remark) values (%s,%s,%s,%s,'0','0',current_timestamp(0),current_timestamp(0),'')"
|
||||||
|
cur.execute(sql,[idstr,dataId,'211b765fe3e04082a9f83a29e3b0c37c', json_object, total])
|
||||||
|
conn.commit()
|
||||||
|
cur.close()
|
||||||
|
conn.close()
|
||||||
|
print('加载数据结束：message_detail:获取会话详情')
|
||||||
|
|
||||||
|
def load_detail_exp_to_db(id):
|
||||||
|
try:
|
||||||
|
print(f'添加查询工单异常记录:{id}')
|
||||||
|
conn = psycopg2.connect(database="dataops_db", user="dbuser_dops", password="MIgTi3jA",host="172.17.0.8", port="5432")
|
||||||
|
print('数据库连接成功')
|
||||||
|
dataId=str(uuid.uuid4())
|
||||||
|
print('临时id：'+dataId)
|
||||||
|
cur=conn.cursor()
|
||||||
|
sql=" INSERT INTO data_api.cc_details_ids_exp (id,api_id,is_loaded,status,request_tm,execute_tm,remark) values (%s,%s,'0','0',current_timestamp(0),current_timestamp(0),'')"
|
||||||
|
cur.execute(sql,[id, '211b765fe3e04082a9f83a29e3b0c37c'])
|
||||||
|
conn.commit()
|
||||||
|
cur.close()
|
||||||
|
conn.close()
|
||||||
|
print(f'添加查询工单异常记录:{id} 结束')
|
||||||
|
except Exception as e:
|
||||||
|
print(f'添加查询工单异常记录:{id}失败, 错误信息：{e}')
|
||||||
|
|
||||||
|
|
||||||
|
if __name__ == "__main__":
|
||||||
|
print(f'{formatted2_previous_hour(0)}开始请求会话信息')
|
||||||
|
resL = request_data_signature_get()
|
||||||
|
print(resL)
|
||||||
|
if 'error' in resL:
|
||||||
|
error = resL['error']
|
||||||
|
print(f'请求会话列表失败，失败原因：{error}')
|
||||||
|
else:
|
||||||
|
dataList = resL['records']
|
||||||
|
load_data_to_db(dataList)
|
||||||
|
detailDataList = []
|
||||||
|
ids = []
|
||||||
|
for data in dataList:
|
||||||
|
try:
|
||||||
|
id = data['mainUniqueId']
|
||||||
|
resD = request_detail_signature_get(id)
|
||||||
|
#print(f"请求工单详情结束")
|
||||||
|
if 'records' in resD:
|
||||||
|
ids.append(id)
|
||||||
|
dataList = resD['records']
|
||||||
|
detailDataList.append(dataList)
|
||||||
|
else:
|
||||||
|
error = resD['error']
|
||||||
|
print(f"请求会话详情（id:{id}）失败，错误信息：{error}")
|
||||||
|
load_detail_exp_to_db(id)
|
||||||
|
except Exception as e:
|
||||||
|
print(f'请求会话详情（id:{id}）异常, ）异常信息：{e}')
|
||||||
|
load_detail_exp_to_db(data['id'])
|
||||||
|
if len(ids) > 0:
|
||||||
|
ids_str = [str(item) for item in ids]
|
||||||
|
load_detail_data_to_db(ids_str,detailDataList)
|
||||||
|
print(f'{formatted2_previous_hour(0)}请求会话信息结束')
|
||||||
|
|
@ -0,0 +1,168 @@
|
||||||
|
/*******Main Section**************************************************************************/
|
||||||
|
\set ON_ERROR_STOP on
|
||||||
|
\set AUTOCOMMIT on
|
||||||
|
\timing on
|
||||||
|
|
||||||
|
DELETE FROM data_api.tr_chat_records;
|
||||||
|
|
||||||
|
insert into data_api.tr_chat_records (
|
||||||
|
main_unique_id
|
||||||
|
, contact_type
|
||||||
|
, app_id
|
||||||
|
, app_name
|
||||||
|
, visitor_id
|
||||||
|
, visitor_name
|
||||||
|
, robot_id
|
||||||
|
, robot_name
|
||||||
|
, robot_start_time
|
||||||
|
, robot_end_time
|
||||||
|
, qno
|
||||||
|
, qname
|
||||||
|
, cno
|
||||||
|
, client_name
|
||||||
|
, chat_duration_type
|
||||||
|
, close_status
|
||||||
|
, close_reason
|
||||||
|
, open_type
|
||||||
|
, first_response_duration
|
||||||
|
, start_time
|
||||||
|
, end_time
|
||||||
|
, queue_time
|
||||||
|
, join_queue_time
|
||||||
|
, bridge_time
|
||||||
|
, session_type
|
||||||
|
, chat_valid_session
|
||||||
|
, comment_session
|
||||||
|
, invitation_initiator
|
||||||
|
, keys
|
||||||
|
, remark
|
||||||
|
, ip
|
||||||
|
, customer_region
|
||||||
|
, chat_times
|
||||||
|
, invited_times
|
||||||
|
, search_word
|
||||||
|
, operating_system
|
||||||
|
, browser
|
||||||
|
, referer_name
|
||||||
|
, referer_url
|
||||||
|
, first_visit_page_url
|
||||||
|
, initiation_page_url
|
||||||
|
, visit_tracks
|
||||||
|
, visitor_extra_info
|
||||||
|
, device_type
|
||||||
|
, app_type
|
||||||
|
, province
|
||||||
|
, city
|
||||||
|
, referrer_name
|
||||||
|
,etl_tx_dt
|
||||||
|
)
|
||||||
|
select
|
||||||
|
case when trim(both from main_unique_id)='' then null else main_unique_id::text end main_unique_id
|
||||||
|
, case when trim(both from contact_type)='' then null else contact_type::text end contact_type
|
||||||
|
, case when trim(both from app_id)='' then null else app_id::text end app_id
|
||||||
|
, case when trim(both from app_name)='' then null else app_name::text end app_name
|
||||||
|
, case when trim(both from visitor_id)='' then null else visitor_id::text end visitor_id
|
||||||
|
, case when trim(both from visitor_name)='' then null else visitor_name::text end visitor_name
|
||||||
|
, case when trim(both from robot_id)='' then null else robot_id::text end robot_id
|
||||||
|
, case when trim(both from robot_name)='' then null else robot_name::text end robot_name
|
||||||
|
, case when trim(both from robot_start_time)='' then null else robot_start_time::text end robot_start_time
|
||||||
|
, case when trim(both from robot_end_time)='' then null else robot_end_time::text end robot_end_time
|
||||||
|
, case when trim(both from qno)='' then null else qno::text end qno
|
||||||
|
, case when trim(both from qname)='' then null else qname::text end qname
|
||||||
|
, case when trim(both from cno)='' then null else cno::text end cno
|
||||||
|
, case when trim(both from client_name)='' then null else client_name::text end client_name
|
||||||
|
, case when trim(both from chat_duration_type)='' then null else chat_duration_type::text end chat_duration_type
|
||||||
|
, case when trim(both from close_status)='' then null else close_status::text end close_status
|
||||||
|
, case when trim(both from close_reason)='' then null else close_reason::text end close_reason
|
||||||
|
, case when trim(both from open_type)='' then null else open_type::text end open_type
|
||||||
|
, case when trim(both from first_response_duration)='' then null else first_response_duration::text end first_response_duration
|
||||||
|
, case when trim(both from start_time)='' then null else start_time::text end start_time
|
||||||
|
, case when trim(both from end_time)='' then null else end_time::text end end_time
|
||||||
|
, case when trim(both from queue_time)='' then null else queue_time::text end queue_time
|
||||||
|
, case when trim(both from join_queue_time)='' then null else join_queue_time::text end join_queue_time
|
||||||
|
, case when trim(both from bridge_time)='' then null else bridge_time::text end bridge_time
|
||||||
|
, case when trim(both from session_type)='' then null else session_type::text end session_type
|
||||||
|
, case when trim(both from chat_valid_session)='' then null else chat_valid_session::text end chat_valid_session
|
||||||
|
, case when trim(both from comment_session)='' then null else comment_session::text end comment_session
|
||||||
|
, case when trim(both from invitation_initiator)='' then null else invitation_initiator::text end invitation_initiator
|
||||||
|
, case when trim(both from keys)='' then null else keys::text end keys
|
||||||
|
, case when trim(both from remark)='' then null else remark::text end remark
|
||||||
|
, case when trim(both from ip)='' then null else ip::text end ip
|
||||||
|
, case when trim(both from customer_region)='' then null else customer_region::text end customer_region
|
||||||
|
, case when trim(both from chat_times)='' then null else chat_times::text end chat_times
|
||||||
|
, case when trim(both from invited_times)='' then null else invited_times::text end invited_times
|
||||||
|
, case when trim(both from search_word)='' then null else search_word::text end search_word
|
||||||
|
, case when trim(both from operating_system)='' then null else operating_system::text end operating_system
|
||||||
|
, case when trim(both from browser)='' then null else browser::text end browser
|
||||||
|
, case when trim(both from referer_name)='' then null else referer_name::text end referer_name
|
||||||
|
, case when trim(both from referer_url)='' then null else referer_url::text end referer_url
|
||||||
|
, case when trim(both from first_visit_page_url)='' then null else first_visit_page_url::text end first_visit_page_url
|
||||||
|
, case when trim(both from initiation_page_url)='' then null else initiation_page_url::text end initiation_page_url
|
||||||
|
, case when trim(both from visit_tracks)='' then null else visit_tracks::text end visit_tracks
|
||||||
|
, case when trim(both from visitor_extra_info)='' then null else visitor_extra_info::text end visitor_extra_info
|
||||||
|
, case when trim(both from device_type)='' then null else device_type::text end device_type
|
||||||
|
, case when trim(both from app_type)='' then null else app_type::text end app_type
|
||||||
|
, case when trim(both from province)='' then null else province::text end province
|
||||||
|
, case when trim(both from city)='' then null else city::text end city
|
||||||
|
, case when trim(both from referrer_name)='' then null else referrer_name::text end referrer_name
|
||||||
|
,etl_tx_dt
|
||||||
|
from (
|
||||||
|
select
|
||||||
|
(json_array_elements(data::json)::json->>'mainUniqueId') main_unique_id
|
||||||
|
, (json_array_elements(data::json)::json->>'contactType') contact_type
|
||||||
|
, (json_array_elements(data::json)::json->>'appId') app_id
|
||||||
|
, (json_array_elements(data::json)::json->>'appName') app_name
|
||||||
|
, (json_array_elements(data::json)::json->>'visitorId') visitor_id
|
||||||
|
, (json_array_elements(data::json)::json->>'visitorName') visitor_name
|
||||||
|
, (json_array_elements(data::json)::json->>'robotId') robot_id
|
||||||
|
, (json_array_elements(data::json)::json->>'robotName') robot_name
|
||||||
|
, (json_array_elements(data::json)::json->>'robotStartTime') robot_start_time
|
||||||
|
, (json_array_elements(data::json)::json->>'robotEndTime') robot_end_time
|
||||||
|
, (json_array_elements(data::json)::json->>'qno') qno
|
||||||
|
, (json_array_elements(data::json)::json->>'qname') qname
|
||||||
|
, (json_array_elements(data::json)::json->>'cno') cno
|
||||||
|
, (json_array_elements(data::json)::json->>'clientName') client_name
|
||||||
|
, (json_array_elements(data::json)::json->>'chatDurationType') chat_duration_type
|
||||||
|
, (json_array_elements(data::json)::json->>'closeStatus') close_status
|
||||||
|
, (json_array_elements(data::json)::json->>'closeReason') close_reason
|
||||||
|
, (json_array_elements(data::json)::json->>'openType') open_type
|
||||||
|
, (json_array_elements(data::json)::json->>'firstResponseDuration') first_response_duration
|
||||||
|
, (json_array_elements(data::json)::json->>'startTime') start_time
|
||||||
|
, (json_array_elements(data::json)::json->>'endTime') end_time
|
||||||
|
, (json_array_elements(data::json)::json->>'queueTime') queue_time
|
||||||
|
, (json_array_elements(data::json)::json->>'joinQueueTime') join_queue_time
|
||||||
|
, (json_array_elements(data::json)::json->>'bridgeTime') bridge_time
|
||||||
|
, (json_array_elements(data::json)::json->>'sessionType') session_type
|
||||||
|
, (json_array_elements(data::json)::json->>'chatValidSession') chat_valid_session
|
||||||
|
, (json_array_elements(data::json)::json->>'commentSession') comment_session
|
||||||
|
, (json_array_elements(data::json)::json->>'invitationInitiator') invitation_initiator
|
||||||
|
, (json_array_elements(data::json)::json->>'keys') keys
|
||||||
|
, (json_array_elements(data::json)::json->>'remark') remark
|
||||||
|
, (json_array_elements(data::json)::json->>'ip') ip
|
||||||
|
, (json_array_elements(data::json)::json->>'customerRegion') customer_region
|
||||||
|
, (json_array_elements(data::json)::json->>'chatTimes') chat_times
|
||||||
|
, (json_array_elements(data::json)::json->>'invitedTimes') invited_times
|
||||||
|
, (json_array_elements(data::json)::json->>'searchWord') search_word
|
||||||
|
, (json_array_elements(data::json)::json->>'operatingSystem') operating_system
|
||||||
|
, (json_array_elements(data::json)::json->>'browser') browser
|
||||||
|
, (json_array_elements(data::json)::json->>'refererName') referer_name
|
||||||
|
, (json_array_elements(data::json)::json->>'refererUrl') referer_url
|
||||||
|
, (json_array_elements(data::json)::json->>'firstVisitPageUrl') first_visit_page_url
|
||||||
|
, (json_array_elements(data::json)::json->>'initiationPageUrl') initiation_page_url
|
||||||
|
, (json_array_elements(data::json)::json->>'visitTracks') visit_tracks
|
||||||
|
, (json_array_elements(data::json)::json->>'visitorExtraInfo') visitor_extra_info
|
||||||
|
, (json_array_elements(data::json)::json->>'deviceType') device_type
|
||||||
|
, (json_array_elements(data::json)::json->>'appType') app_type
|
||||||
|
, (json_array_elements(data::json)::json->>'province') province
|
||||||
|
, (json_array_elements(data::json)::json->>'city') city
|
||||||
|
, (json_array_elements(data::json)::json->>'referrerName') referrer_name
|
||||||
|
,CURRENT_TIMESTAMP(0) etl_tx_dt
|
||||||
|
from (select * from data_api.api_data
|
||||||
|
WHERE api_id='f31fc54503de4ceda87ec9b3c99e4d0e' and is_loaded = '0' order by request_tm desc limit 1) p )p;
|
||||||
|
|
||||||
|
update data_api.api_data
|
||||||
|
set is_loaded = '1' ,
|
||||||
|
status = '1',
|
||||||
|
request_tm = current_timestamp(0)
|
||||||
|
where api_id='f31fc54503de4ceda87ec9b3c99e4d0e';
|
||||||
|
\q
|
||||||
|
|
@ -0,0 +1,121 @@
|
||||||
|
# coding: utf-8
|
||||||
|
import requests
|
||||||
|
import json
|
||||||
|
import psycopg2
|
||||||
|
import uuid
|
||||||
|
import datetime
|
||||||
|
import time
|
||||||
|
import hashlib
|
||||||
|
import time
|
||||||
|
import hmac
|
||||||
|
import base64
|
||||||
|
import urllib.parse
|
||||||
|
import hashlib
|
||||||
|
from collections import OrderedDict
|
||||||
|
from urllib.parse import quote_plus
|
||||||
|
|
||||||
|
#全局变量，便于参数使用的预设值
|
||||||
|
current_date = datetime.date.today() # 获取当前日期
|
||||||
|
previous_date = current_date - datetime.timedelta(days=1) # 获取前一天日期
|
||||||
|
formatted_current_date = current_date.strftime("%Y-%m-%dT%H:%M:%SZ") # 获取当前日期 - 标准化
|
||||||
|
formatted_previous_date = previous_date.strftime("%Y-%m-%dT%H:%M:%SZ") # 获取前一天日期 - 标准化
|
||||||
|
timestamp = time.time() # 为Unix time，即从"1970-01-01 00:00:00"至今的秒数；
|
||||||
|
sign_version = 'v2' # 签名版本号，固定值v2
|
||||||
|
nonce = str(uuid.uuid4())
|
||||||
|
current_time_utc =( datetime.datetime.now() - datetime.timedelta(hours=8)).strftime("%Y-%m-%dT%H:%M:%SZ")
|
||||||
|
|
||||||
|
formatted2_current_date = current_date.strftime("%Y-%m-%d %H:%M:%S") # 获取当前日期 - 标准化
|
||||||
|
formatted2_previous_date = previous_date.strftime("%Y-%m-%d %H:%M:%S") # 获取前一天日期 - 标准化
|
||||||
|
|
||||||
|
def formatted2_previous_hour(h):
|
||||||
|
if h==0:
|
||||||
|
return datetime.datetime.now().strftime("%Y-%m-%d %H:%M:%S")
|
||||||
|
start_of_current_hour = datetime.datetime.now().replace(minute=0, second=0, microsecond=0)
|
||||||
|
# 减去一个小时，得到前一个小时的开始时间
|
||||||
|
start_of_previous_hour = start_of_current_hour - datetime.timedelta(hours=h)
|
||||||
|
return start_of_previous_hour.strftime("%Y-%m-%d %H:%M:%S")
|
||||||
|
|
||||||
|
def previous_hour_timestamp(h):
|
||||||
|
if h==0:
|
||||||
|
return int(time.time())
|
||||||
|
start_of_current_hour = datetime.datetime.now().replace(minute=0, second=0, microsecond=0)
|
||||||
|
# 减去一个小时，得到前一个小时的开始时间
|
||||||
|
start_of_previous_hour = start_of_current_hour - datetime.timedelta(hours=h)
|
||||||
|
return int(start_of_previous_hour.timestamp())
|
||||||
|
|
||||||
|
#计算签名
|
||||||
|
def generate_signature(str, private_key):
|
||||||
|
signature = hmac.new(private_key.encode(), (str).encode(), hashlib.sha1)
|
||||||
|
signature_b64 = base64.b64encode(signature.digest()).decode()
|
||||||
|
return signature_b64
|
||||||
|
|
||||||
|
#构建查询链接
|
||||||
|
def build_query_string(params):
|
||||||
|
# 使用OrderedDict来保持排序
|
||||||
|
sorted_params = OrderedDict(sorted(params.items()))
|
||||||
|
|
||||||
|
# 拼接属性名和属性值，并使用&连接
|
||||||
|
query_string = '&'.join('{}={}'.format(
|
||||||
|
urllib.parse.quote_plus(k),
|
||||||
|
urllib.parse.quote_plus(str(v))
|
||||||
|
) for k, v in sorted_params.items())
|
||||||
|
return query_string
|
||||||
|
|
||||||
|
|
||||||
|
#计算签名，get请求
|
||||||
|
def request_data_signature_get():
|
||||||
|
print('开始请求数据...')
|
||||||
|
url='https://api-bj.clink.cn/livechat/list_chat_messages'
|
||||||
|
param={'mainUniqueId':'1','AccessKeyId':'b17759d3a36fba9a2cf522fbf4cbf177','Timestamp':current_time_utc,'Expires':Expires,}
|
||||||
|
print(f'param: {param}')
|
||||||
|
paramJson = {"mainUniqueId":"1","Timestamp":""}
|
||||||
|
print(f'paramJson: {paramJson}')
|
||||||
|
url_path = build_query_string(param)
|
||||||
|
url_param = build_query_string(param)
|
||||||
|
print(f'url_param: {url_param}')
|
||||||
|
url_param = f'GETapi-bj.clink.cn/livechat/list_chat_messages?{url_param}'
|
||||||
|
print(f'待计算字符串: {url_param}')
|
||||||
|
signature= generate_signature(url_param,'5g027B6w06630Y5240c1')
|
||||||
|
print(f'计算签名: {signature}')
|
||||||
|
print(f'编码后签名: {urllib.parse.quote_plus(signature)}')
|
||||||
|
url = f'{url}?{url_path}&Signature={urllib.parse.quote_plus(signature)}'
|
||||||
|
print(f'url: {url}')
|
||||||
|
|
||||||
|
dataReqL=requests.get(url,headers={},params={})
|
||||||
|
i = 0
|
||||||
|
while 'error' in dataReqL and i < 5:
|
||||||
|
time.sleep(1)
|
||||||
|
dataReqL=requests.get(url,headers={},params={})
|
||||||
|
i = i + 1
|
||||||
|
resL=json.loads(dataReqL.text)
|
||||||
|
return resL
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
|
def load_data_to_db(dataList):
|
||||||
|
conn = psycopg2.connect(database="dataops_db", user="dbuser_dops", password="MIgTi3jA",host="172.17.0.8", port="5432")
|
||||||
|
print('数据库连接成功')
|
||||||
|
dataId=str(uuid.uuid4())
|
||||||
|
total=len(dataList)
|
||||||
|
print('临时id：'+dataId)
|
||||||
|
json_object = json.dumps(dataList)
|
||||||
|
cur=conn.cursor()
|
||||||
|
sql="update data_api.api_data set is_loaded = '1' where api_id = '211b765fe3e04082a9f83a29e3b0c37c';INSERT INTO data_api.api_data (id,api_id,data,total_num,is_loaded,status,request_tm,execute_tm,remark) values (%s,%s,%s,%s,'0','0',current_timestamp(0),current_timestamp(0),'')"
|
||||||
|
cur.execute(sql,[dataId,'211b765fe3e04082a9f83a29e3b0c37c', json_object, total])
|
||||||
|
conn.commit()
|
||||||
|
cur.close()
|
||||||
|
conn.close()
|
||||||
|
print('加载数据结束：chat_messages:查询消息记录列表')
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
|
if __name__ == "__main__":
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
|
resL = request_data_signature_get()
|
||||||
|
print(resL)
|
||||||
|
|
||||||
|
if 'error' in resL:
|
||||||
|
load_error_to_db(resl)
|
||||||
|
load_data_to_db(resL[''records'])
|
||||||
|
|
@ -0,0 +1,63 @@
|
||||||
|
/*******Main Section**************************************************************************/
|
||||||
|
\set ON_ERROR_STOP on
|
||||||
|
\set AUTOCOMMIT on
|
||||||
|
\timing on
|
||||||
|
|
||||||
|
DELETE FROM data_api.tr_chat_messages;
|
||||||
|
|
||||||
|
insert into data_api.tr_chat_messages (
|
||||||
|
unique_id
|
||||||
|
, main_unique_id
|
||||||
|
, sender_id
|
||||||
|
, sender_name
|
||||||
|
, sender_type
|
||||||
|
, message_type
|
||||||
|
, content
|
||||||
|
, file_key
|
||||||
|
, file_name
|
||||||
|
, file_url
|
||||||
|
, send_status
|
||||||
|
, sensitive_word
|
||||||
|
, create_time
|
||||||
|
,etl_tx_dt
|
||||||
|
)
|
||||||
|
select
|
||||||
|
case when trim(both from unique_id)='' then null else unique_id::text end unique_id
|
||||||
|
, case when trim(both from main_unique_id)='' then null else main_unique_id::text end main_unique_id
|
||||||
|
, case when trim(both from sender_id)='' then null else sender_id::text end sender_id
|
||||||
|
, case when trim(both from sender_name)='' then null else sender_name::text end sender_name
|
||||||
|
, case when trim(both from sender_type)='' then null else sender_type::text end sender_type
|
||||||
|
, case when trim(both from message_type)='' then null else message_type::text end message_type
|
||||||
|
, case when trim(both from content)='' then null else content::text end content
|
||||||
|
, case when trim(both from file_key)='' then null else file_key::text end file_key
|
||||||
|
, case when trim(both from file_name)='' then null else file_name::text end file_name
|
||||||
|
, case when trim(both from file_url)='' then null else file_url::text end file_url
|
||||||
|
, case when trim(both from send_status)='' then null else send_status::text end send_status
|
||||||
|
, case when trim(both from sensitive_word)='' then null else sensitive_word::text end sensitive_word
|
||||||
|
, case when trim(both from create_time)='' then null else create_time::text end create_time
|
||||||
|
,etl_tx_dt
|
||||||
|
from (
|
||||||
|
select
|
||||||
|
(json_array_elements(data::json)::json->>'uniqueId') unique_id
|
||||||
|
, (json_array_elements(data::json)::json->>'mainUniqueId') main_unique_id
|
||||||
|
, (json_array_elements(data::json)::json->>'senderId') sender_id
|
||||||
|
, (json_array_elements(data::json)::json->>'senderName') sender_name
|
||||||
|
, (json_array_elements(data::json)::json->>'senderType') sender_type
|
||||||
|
, (json_array_elements(data::json)::json->>'messageType') message_type
|
||||||
|
, (json_array_elements(data::json)::json->>'content') content
|
||||||
|
, (json_array_elements(data::json)::json->>'fileKey') file_key
|
||||||
|
, (json_array_elements(data::json)::json->>'fileName') file_name
|
||||||
|
, (json_array_elements(data::json)::json->>'fileUrl') file_url
|
||||||
|
, (json_array_elements(data::json)::json->>'sendStatus') send_status
|
||||||
|
, (json_array_elements(data::json)::json->>'sensitiveWord') sensitive_word
|
||||||
|
, (json_array_elements(data::json)::json->>'createTime') create_time
|
||||||
|
,CURRENT_TIMESTAMP(0) etl_tx_dt
|
||||||
|
from (select * from data_api.api_data
|
||||||
|
WHERE api_id='211b765fe3e04082a9f83a29e3b0c37c' and is_loaded = '0' order by request_tm desc limit 1) p )p;
|
||||||
|
|
||||||
|
update data_api.api_data
|
||||||
|
set is_loaded = '1' ,
|
||||||
|
status = '1',
|
||||||
|
request_tm = current_timestamp(0)
|
||||||
|
where api_id='211b765fe3e04082a9f83a29e3b0c37c';
|
||||||
|
\q
|
||||||
Loading…
Reference in New Issue