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add workflow 天润Smart-ccc会话数据,dev

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root 2024-08-20 18:58:19 +08:00
parent fcf75123c3
commit 1f3f9cb8ed
2 changed files with 7 additions and 4 deletions
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4
dev/workflow/TK_Cust/smart_ccc_chat/ccc-chat记录/cust_chat_ccc_record_agi.sql
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@ -4,7 +4,7 @@
/*Brilliance stems from wisdoms. */
/*************Head Section**************************************************************************/
/*Script Use: Periodically load data to :cust_chat_ccc_record(ccc-chat记录) */
/*Create Date:2024-08-20 18:53:40 */
/*Create Date:2024-08-20 18:56:04 */
/*SDM Developed By: dev */
/*SDM Developed Date: 2024-08-14 */
/*SDM Checked By: dev */
@ -155,7 +155,7 @@ SELECT
,'t01_ccc_chat_record' /*Src_Table*/
FROM :PDMDB.t01_ccc_chat_record p0
where p0 .app_namecontact_ in ('CN官网','TW官网','Susan Jiang','泰克科技 Joe Liu','Lily Cao','Kuang Chunyu','Tina Zhang')
where p0 .app_namecontact_ in ('CN官网','TW官网','Susan Jiang','泰克科技 Joe Liu','Lily Cao','Kuang Chunyu','Tina Zhang') and chat_duration_type <> '9'
;

7
dev/workflow/TK_Cust/smart_ccc_chat/ccc客户会话记录信息/cust_chat_record_info_agi.sql
View File

@ -4,7 +4,7 @@
/*Brilliance stems from wisdoms. */
/*************Head Section**************************************************************************/
/*Script Use: Periodically load data to :cust_chat_record_info(ccc客户会话记录信息) */
/*Create Date:2024-08-20 17:51:48 */
/*Create Date:2024-08-20 18:56:42 */
/*SDM Developed By: dev */
/*SDM Developed Date: 2024-08-14 */
/*SDM Checked By: dev */
@ -46,6 +46,7 @@ ON COMMIT PRESERVE ROWS;
/*****************************************************************************************************/
/* GROUP 1:Source Table:cust_chat_ccc_record**********************************************************/
/*****************************************************************************************************/
INSERT INTO cust_chat_record_info_agi_CUR_I (
chat_unique_id /*在线客服会话ID*/
,platform_name /*平台*/
@ -84,7 +85,7 @@ SELECT
,COALESCE(TRIM(p0.contact_app_id),'') /*contact_app_id*/
,COALESCE(TRIM(p0.app_name),'') /*app_name*/
,case when app_name ='TW官网' then 'TW' when app_name='CN官网' then 'CN' else '企微客服' end /*group_name*/
,COALESCE(TRIM(p0.queue_name),'') /*queue_name*/
,COALESCE(TRIM(CAST(p0.queue_name AS VARCHAR(100))),'') /*queue_name*/
,case when p0.queue_name in ('选型报价','选型报价统计') then '产品报价'
when p0.queue_name in ('售前技术','售后技术','技术支持统计') then '技术支持'
when p0.queue_name in ('保内维修','保外维修与计理','维修计量统计') then '维修与校准'
@ -122,6 +123,8 @@ and p1.rn=1
LEFT JOIN :PDMDB.t99_ccc_code p2
ON p2.code_type ='chat_contact_channel'
and p0.contact_channel =p2.data_code
where p0 .chat_duration_type <>'9'
;